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Caverlady's profile



3 Messages

Wednesday, June 15th, 2022 8:17 PM

Why do I need a Voicemail password

Why is my voicemail suddenly asking for a password?  I don't have one and never needed one, but it's suddenly asking me for a non-existent password.

Accepted Solution

Official Solution


Community Support


207.8K Messages

8 months ago

Hello @Caverlady,


We can definitely assist you with resetting your voicemail password.


We recommend following the steps at this link to Reset your voicemail password.


First, make sure you're in an AT&T wireless coverage area. If you’re not. you won't be able to create a new voicemail password.

  1. Go to your account overview and open My wireless.
  2. Scroll to My Devices & add-ons and choose the device you want to manage.
  3. Select Manage my device.
  4. Look in Device options & settings, choose Reset voicemail password, and follow the prompts.

Let us know if this helps!

Mellira, AT&T Community Specialist

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