We want to help shed some light on your data files inquiry, @muzz.
If you saved a visual voicemail data file, it should be saved in your device storage. This normally requires you to pick a folder of your choice to export it to. We have no way of knowing where you saved this information. To transfer data, like photos and files, from your smartphone or tablet to your computer, you can:
Email yourself. ~ Use your email account on your smartphone or tablet to email photos or other content to yourself. Then, open the email on your computer and download the photos or files.
Connect with a USB cable. ~ If your smartphone or tablet came with a USB cable, you can use it to connect your device to your computer and transfer music, pictures, contacts, and other files.
Visit Device Support to learn how to transfer files to or from your specific device and a computer. Look under Music, Photos & video, then Transfer media to & from a computer.
Thanks for visting our Community Forums! Keep us updated on how this information helps.
Accepted Solution
Official Solution
ATTHelp
Community Support
•
192K Messages
1 m ago
We want to help shed some light on your data files inquiry, @muzz.
If you saved a visual voicemail data file, it should be saved in your device storage. This normally requires you to pick a folder of your choice to export it to. We have no way of knowing where you saved this information. To transfer data, like photos and files, from your smartphone or tablet to your computer, you can:
Visit Device Support to learn how to transfer files to or from your specific device and a computer. Look under Music, Photos & video, then Transfer media to & from a computer.
Thanks for visting our Community Forums! Keep us updated on how this information helps.
Sydne, AT&T Community Specialist
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