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NightRanger64's profile

Contributor

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2 Messages

Fri, Mar 11, 2016 11:59 AM

update for Samsung S5 active 4.4.2

Where can I go to download a operating system update for my Samsung S5 Active?

Responses

ATTMobilityCare

Community Support

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15.2K Messages

5 years ago

Hello @NightRanger64

 
That’s a great question!
 
Currently all software updates for AT&T branded devices are only available OTA (over the air).
Your phone must be active on the network in order to receive an update.
 
I apologize for any inconvenience this may cause.
 
Feel free to post any additional questions or concerns you may have.
 
 
Thank you
 
Rachel A 
AT&T Social Media Manager

AT&T Customer Care

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Contributor

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2 Messages

5 years ago

How can I get on the active network to receive OTA updates?

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