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Brandy1006's profile



1 Message

Sunday, October 7th, 2018 1:05 AM

Telling me to update

Every time I open Att family map I get a pop up telling me to update my app. I click update on the pop up and it takes me to google play. There's nowhere to click to update.  I also followed google instructions and made sure the enable auto update was checked and it already was. I uninstalled and reinstalled but it's showing the same thing. 

Please help. Thank you

Accepted Solution

Official Solution


Community Support


210.6K Messages

4 years ago

Hello @Brandy1006, we'd be happy to help. We are experiencing some technical difficulties with the Family map app. We assure you that we working towards a resolution. Thanks for reaching out to us.


Makaela, AT&T Community Specialist.

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