Help for your devices & games
amyius's profile

New Member


1 Message

Wed, Sep 28, 2022 11:32 PM

Sound sounds muffled

My volume on my phone is so low even though it's turned all the way up.  I have cleaned everything that I can. I can't even do face time due to I can't hear the person. How can I fix this?


Community Support


203.5K Messages

2 months ago

Hello @amyius, we are here to help with your phone's volume.


How long have you been experiencing this issue? Was there any device or account changes when it started? This will help us be able to better identify the issue.


In the meantime, please try our Troubleshoot & Resolve Tool; it’s like having your own personal technical support assistant! Once here, choose your device and select Audio under Device/software issues. Answer all the questions to receive a resolution.


If you need any additional assistance, please let us know!


Mellira, AT&T Community Specialist

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