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Help for your devices & games
warhick1962's profile

Tutor

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4 Messages

Sunday, November 5th, 2017 5:57 AM

Remove DIRECTV SET-TOP BOX from phone

How do I get rid of the remote control pop-up from my Samsung Android? It just started appearing last week; I did not ask for it and do not want it.

It is labeled DIRECTV SET-TOP BOX by Homebase.

Tutor

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4 Messages

7 years ago

I followed your instructions but did not find any apps listed as AT&T or
DirecTV.

Community Support

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232.8K Messages

7 years ago

Hello @warhick1962


Thank you for reaching back out.  Please look in your Application manager for anything with remote in the title.  It could also be under Peel Smart Remote.  Once you find it, you will not be able to uninstall it but you can disable it.  


Please let us know if this works for you.  Have a great rest of your day! 


Vanessa, AT&T Community Specialist 

Contributor

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1 Message

7 years ago

Find an app called Peel Remote and disable or delete it.

Contributor

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1 Message

7 years ago

Thanks! No more annoying DirecTV popup on my lock screen.

Tutor

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2 Messages

7 years ago

I had this too & assumed it was a DirecTV app because it said "DirecTV Set-Top Box."  Turns out it's an app called Peel Remote.  Uninstall it & life is good again.

Contributor

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1 Message

7 years ago

I removed the Peel remote app and it went away from lock screen

Contributor

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1 Message

7 years ago

Go into Settings -- Applications --Application Manager and DISABLE the Peel Remote Device. Apparrently it comes with the phone and can not be uninstalled, but did uninstall itself after I disabled it. That's how I just removed that irritating pop up from the permanent location that covered anything at the bottom of my Samsung Galaxy phone. How annoying to have it place itself there! I don't understand how something I never had before suddenly installs itself as I slept. Very aggravating! Good luck. I hope this helps you.

Contributor

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1 Message

6 years ago

I don't have the Directv app on my phone but I keep getting a pop up I want to remove it

Contributor

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2 Messages

6 years ago

The set-top box is through peel remote . Go to apps and disable peel remote.  That should remove the icon from your screen.  John

Contributor

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2 Messages

6 years ago

I found that by disabling  the peel remote app solves the problem.  When your in apps look  for peel remote.   John

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