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New Member

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2 Messages

Sat, Jan 18, 2020 11:21 PM

Partners phone number showing as medium risk in AT&T Call Protect

The phone number for my partner is showing up as a medium threat risk when he calls me. AT&T call protect says that there are 2 reports logged - probably inadvertent. I am concerned that he will be blocked when calling me.

Responses

Brand User
ATTHelp

Administrator

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111.6K Messages

2 months ago

Hey there @sadelste!

 

Allow us to assist with your contact experience with Call Protect.

 

It's possible to unblock a number that has been "recycled" or misreported.

  1. Open the app and go to the Block tab (it’s a red circle with a slash through it).
  2. Find and tap on the call that was blocked.
  3. Select Unblock.

We hope this info helps.

 

Lar, AT&T Community Specialist

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New Member

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2 Messages

I appreciate your response, but that did not answer the question that I asked. My partners phone number is being shown as a medium fraud risk by AT&T, because 2 reports were logged against his phone number. You can see it in the image below. We are trying to find out how to remove the 2 logged reports.

The call is still going through. What I am asking is what steps he can take to how I

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