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Help for your devices & games
C

New Member

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3 Messages

Tuesday, October 5th, 2021 10:51 PM

Closed

Not ableTo play on game sites

I live in Alaska but the websites I play games on state I am in Washington and will not allow me to play. I played on these sites in Alaska prior to plane travel but not able to play since returning g home

ACE - Expert

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35.9K Messages

3 years ago

And these sites tell you the reason why is ________?

New Member

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3 Messages

3 years ago

Wrong Area and/or wrong IP address. Connected to a Washington IP and not an Alaska

ACE - Expert

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35.9K Messages

3 years ago

Try starting your phone.

New Member

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3 Messages

3 years ago

Ummm. Already tried. Also called ATT. The first three people didn’t know what to do. The website itself didn’t know what to do. Finally the fourth ATT employee was pretty helpful. So. If there is no recommendations, I don’t need any sass 

ACE - Expert

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35.9K Messages

3 years ago

Sass?

Community Support

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232.9K Messages

3 years ago

We'll be happy to assist you @Catmac0214.

 

You can try resetting your network settings to make sure your device is connecting to a local network.

 

For iPhone: go to Settings > General > Reset > Reset Network Settings

 

For Android: go to Settings > General Management > Reset > Reset Network Settings

 

Please let us know if this works for you!

 

Darais, AT&T Community Specialist

New Member

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2 Messages

2 years ago

thnks for sharing.

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