New Member
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2 Messages
Latest update has messed up my setup
Since the latest Att update, my Pandora plays but then abruptly shuts off once the phone goes to sleep/ screen goes black. This has never happened before. How do I stop this from happening? It's very frustrating and annoying!!!!
ATTHelp
Community Support
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179.7K Messages
1 y ago
We can definitely help you stream Pandora, @Solidkay.
We understand how annoying it is when the music stops and want to help ensure you're able to listen when and where you want. From your post it appears your app settings changed after the update.
Check your power settings, and use AT&T Device Support for reference if you need it. Choose your device make/model then battery optimization and follow the prompts to learn how to manage your settings.
Please give it a try, and let us know what you find. Thank you!
Keny, AT&T Community Specialist
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Solidkay
New Member
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2 Messages
1 y ago
Hi,
Tried all of that. Mid song, app shuts down. No idea how to fix this.
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