New Member
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1 Message
I found a wireless router near my apartment complex.
I found a wireless router near my apartment complex a few days ago. Customer service said someone would call me and retrieve it. I would like to activate it and use it, I've never heard of this hardware before. I've called and tried the chat (java) but haven't gotten any other responses. I don't know who, or where it came from. What do I do? Thank you for your time, and I appreciate any help I can get. Happy new year, God bless.
Former Sprint PCS customer service representative.
Shannon (Edited per community guidelines)
skeeterintexas
ACE - Expert
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21.4K Messages
1 y ago
What is the brand and model number?
P.S. This is a PUBLIC forum. Please remove your personal information.
(edited)
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Varalakshmi
Former Moderator
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697 Messages
1 y ago
Hello @HappyNewYear2020,
Please be mindful about sharing your personal details like Phone number, email id, IMEI number, account number, last name, Credit/Debit card number, order number, Driver license details, address. This is a public forum, and your privacy is very important to us. As per AT&T Community Forum's guidelines http://sm.att.com/b9b8aa02, your personal details will be scrubbed. Have a great day!
Regards,
AT&T Moderator
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Constructive
Employee
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25.4K Messages
1 y ago
No one will call you nor come out to retrieve it. AT&T isn’t going to support non AT&T equipment google would be your best bet.
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