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Sun, Oct 11, 2020 3:26 PM
I have the family app installed on my sons phone. I deleted it from mine thinking that would cancel everything on his phone as well. Instead, now he’s locked and I can’t fix it.
2 months ago
Thank you for reaching out @Vander4dcv.
We'd be happy to help get your son access to his device again.
Have you tried reinstalling the parent app from your device, then disabling the companion app from your side before uninstalling on his?
Let us know how this helps.
Vincent, AT&T Community Specialist
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