
Contributor
•
1 Message
Family map update
My family map app updated yesterday. I cannot get into the app now. It just goes in a loop telling me to go to play store to update. Play store says it is already updated. I have also tried unloading app and reinstalling. Nothing seems to work
Accepted Solution
Official Solution
ATTHelp
Community Support
•
210.9K Messages
4 years ago
Hello @mundoswife!
We recommend clearing the app cache and data prior to uninstalling and reinstalling the app.
Let us know if you have any further questions.
Lar, AT&T Community Specialist
0
0