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Zbabys's profile



1 Message

Fri, May 13, 2016 11:59 PM

downloading games

I have downloaded several hidden object games from playstore. They get to the installation step and never comes out of it. I still don't have a game of hidden objects, what could be wrong?😠



Community Support


15.2K Messages

5 years ago

Hi @Zbabys


Thank you for reaching out to AT&T Community Forums! We definitely apologize about the games not working on the phone! We look forward to getting you up and playing those games in no time!


Have you checked on the storage space of the device? Depending on the type of device, you can locate the steps for accessing the Storage space on the phone by going through the Device Support on AT&T’s website.


If the issue is though the Google Play Store, Google does have some great troubleshooting steps to try. If you're having trouble loading the Google Play Store or downloading apps and games, try these troubleshooting steps here. There is a total of 7 short steps, but the great thing is, you might come to a resolution before then.


If this still does not resolve the issue, please send us a Private Message for further assistance.


Hope this helps! Thank you for being the best part of AT&T!


Tim, Community Specialist

AT&T Customer Care

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