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Tutor
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6 Messages
At&T Thanks App
This is really frustration. I can’t log into my At&T thanks app. I’ve reset my password sooo many times. I’ve deleted and reinstalled the app and still can’t login. And the app doesn’t have someone I can reach out to regarding this problem!! And FYI I was able to login about a week or so ago. Where the heck is the help on this topic?
Responses
ATTHelp
Community Support
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144.2K Messages
a year ago
Greetings @QqueenJazz,
We hate to hear that you're having issues with signing onto the AT&T Thanks App. We'd like to figure out why you're not able to login.
Feel free to let us know these details.
Jacob, AT&T Community Specialist
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QqueenJazz
Tutor
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6 Messages
a year ago
I don’t t know anyone who have this problem what does that have to do with me? and yes I get an error message
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QqueenJazz
Tutor
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6 Messages
a year ago
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ATTHelp
Community Support
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144.2K Messages
a year ago
Thanks for your feedback @QqueenJazz!
We know how important it is to access and utilize the AT&T THANKS app in order to enjoy the perks and rewards available. So we encourage you to contact our AT&T Customer Support Team for expedited service. Once you select the link, just scroll down to the bottom and choose to chat, or call.
Enjoy the rest of your day!
Dwight, AT&T Community Specialist
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QqueenJazz
Tutor
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6 Messages
a year ago
Problem not solved!
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emilnj
Voyager
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8 Messages
5 months ago
8/20/20
I keep on getting the error: Authentication error: Customer profile -1004 - the server is currently unavailable when using a firefox web browser. The same message when using a android 10 phone: 401 - the server is currently unavailable
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