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Tue, Jan 1, 2019 5:50 PM
Anyone else not able to use the At&t thanks app to buy movie tickets?
10 months ago
2 years ago
We're here to help!
We would recommend checking for app updates with the AT&T Thanks app. If that doesn't help, you can access the AT&T Thanks/Promotions to redeem available tickets at participating theaters.
We hope this helps.
Dwight, AT&T Community Specialist
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Thanks for the feedback, we will be sure to pass it along! With regards to your app not working, what is happening when you try to purchase tickets? Are you receiving an error message? Have you encountered this issue before?
If you haven't already, we recommend completing the following troubleshooting steps:
Let us know if this works!
Bobbie, AT&T Community Specialist
@ATTHelp it didnt work.. it says Authentication error: Customer profile -1001 unable to retrieve all accounts
How can we improve?
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