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ATTCommunityTeam

Moderator

 • 

713 Messages

Thu, Apr 25, 2019 3:18 PM

We would like to thank you and recognize your service.

The AT&T Community Forums would like to thank you for your service.

 

We hope that the Military Neighborhood will help you find information on discounts for Military members, Veterans and their family members and how to suspend your service for deployment. It will also offer access to information on programs that AT&T is proud to participate in thanking our heroes – including Cell Phones for Soldiers, Operation Phone Home & more.

 

We’d also like to show thanks to our Military personnel who have vowed to protect and serve our country by recognizing your service on The AT&T Community Forums. If you would like to do so, you can now update your AT&T Community Forums Profile to display your Military service status.

 

If you would like to add your Military service status to your AT&T Community Forums Profile, on your Desktop or Mobile device:

 

  1. Go to My settings, by clicking on your profile avatar (found in the top-right corner of the Forums).

    M1.5.JPG

  2. Scroll to the bottom of your Personal Information page.
  3. At the Military service status option, choose from the available service statuses:

    Capture.JPG

  4. Click Save.
  5. When you go to your Profile page, you will see a new Military badge, to the right of your Forum ID.
    When someone mouses over this badge, it will display your Military service status.

    2.JPG

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Accepted Solution

Official Solution

Moderator

 • 

713 Messages

a year ago

We would like to say, “thank you for your sacrifice” to all current members of the Military, Veterans and their family members.

 

If you would like to add your Military service status to your AT&T Community Forums profile - on your Desktop or Mobile device - please follow the steps, listed above.

 

Thank you for your service!
The AT&T Community Team

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

Accepted Solution

Official Solution

Moderator

 • 

713 Messages

10 months ago


@Splenda58 wrote:

There needs to be other options for military service. The only two currently shown are active and retired. The vast majority of servicemembers do not stay in the military until retirement and there are millions of US who are no longer in active in the military, but we sure as heck are Veterans. Please, strongly consider added other options as I was actually fairly upset that I wasn't able to indicate my status. Thanks! 


@Splenda58,

 

Thank you, so much, for taking the time to provide feedback and for the recommendation.

As of this morning, the Military service status has been updated to include 'Veteran', in addition to 'Active' and 'Retired':

 

Capture.JPG

 

We really appreciate your recommendation and we thank you for your service!

 

Thanks,
The AT&T Community Team

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

Contributor

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1 Message

a year ago

No, Thank All of You !!

Contributor

 • 

2 Messages

a year ago

 Having a terrible experience with the military veteran discount.  Is there someone I can talk with about this?
 
 
 
 
 

 

Splenda58

Employee

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30 Messages

a year ago

There needs to be other options for military service. The only two currently shown are active and retired. The vast majority of servicemembers do not stay in the military until retirement and there are millions of US who are no longer in active in the military, but we sure as heck are Veterans. Please, strongly consider added other options as I was actually fairly upset that I wasn't able to indicate my status. Thanks! 

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
sandblaster

ACE - Expert

 • 

40.2K Messages

a year ago

@Splenda58 Add other options to what? Veterans are eligible for the military discount. You just need to provide the appropriate documentation to verify your veteran status. However, if you are getting the employee discount, why would you want the veteran discount?

 

MILITARY DISCOUNT

Available in select areas and locations

Eligible:

  • Active military service personnel 
  • Qualified Military/Veterans 
  • Qualified spouses of active duty or deceased Military service personnel providing a valid Department of Defense sponsorship card.

You Will Need to:

  • Provide proof of eligibility
    • Valid Military ID
    • Current paystub
    • Department of Defense Form DD214 indiscating an honorable discharge
    • Valid retired Military ID
    • Current AMVETS membership card (a veteran designated driver’s license
    • Veteran Health Insurance card are also acceptable).
  • Be the primary wireless account holder 
  • Have an eligible AT&T Unlimited &More or AT&T Unlimited &More Premium plan
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Constructive

Employee

 • 

12.4K Messages

a year ago

@sandblaster  i think what he was talking about was the badge next to his name like your ace badge  only had 2 options retired or active, however in the eyes of most an honorable discharge is considered retired

-------------------INCLUDED IN EACH POST FOR CLARIFICATION______
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Splenda58

Employee

 • 

30 Messages

10 months ago

Hey, that means more than you know! Thanks ladies and Gents! 

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Splenda58

Employee

 • 

30 Messages

10 months ago

Yes, I was addressing the badge. I don't consider myself as retired from military service as I only served 5 years instead of 20,etc. However, I appreciate your understanding of what my concern was. 

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

 • 

1 Message

9 months ago

Can anyone please advise on how to add my military status (I feel like the mouse in the maze)? It says to click on the avatar (my profile) & go to settings... well I don’t see an avatar in the upper right hand corner of the forum? Please advise?

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