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rich2100's profile

Contributor

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1 Message

Thursday, May 30th, 2019 8:55 PM

How do I get my veteran's discount applied?

I just recently signed up to get internet and tv for my new house.  I thought there was a veteran's discount for those services but I have called customer service and they have directed me to a website that doesn't;'t work.  Can someone please help me find a way to get the discount applied?

Please and thank you, 

 

Richard Gavin

(Edited - please do not include personal information on this public forum)

Accepted Solution

Official Solution

Community Support

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230.7K Messages

5 years ago

Hello there, @rich2100!


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More details about the offer can be found in the article linked above, but if you have any other questions for us, please let us know. We're always eager to help!

Alexander, AT&T Community Specialist

Contributor

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1 Message

4 years ago

Can I apply for the Veterans discount on line. cannot find where to do that on the ATT.com/militarysavings as I was told to do by a customer support person over the phone.

I have restricted mobility so it is VERY difficult to go to a store.

ACE - Expert

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64.7K Messages

4 years ago

@DJAstorino You may be able to signup online. Start here: https://www.att.com/poeportal/selfassessment/veterans

Contributor

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1 Message

4 years ago

It's all smoke and mirrors. Just a PR campaign to think they care about vets. Try explaining the discount program to their cracker jack customer service team abroad- pack a lunch!

They assume risk in costumer service because they can. Senior leadership is ethically failing. I have been with AT&T wireless and direct TV from their inception in the program.  

It is what it is! Sorry warriors.

ACE - Expert

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64.7K Messages

4 years ago

@ANFRASCO I have no idea what you are calling “smoke and mirrors” but I’m getting the veterans discount on wireless, internet and tv. It is certainly real for me. However, the discount for internet and tv service was discontinued at the end of August. Only those already getting the discount still get it. If you aren’t getting a discount you believe you should, please identify what. We may be able to help.

Contributor

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1 Message

4 years ago

Good day,

I should be getting $15 off internet and $15 off DirecTv however I have not been able to locate where to request this discount. When I signed up with AT&T in September they ensured me that I would be able to get this discount.

ACE - Expert

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64.7K Messages

4 years ago

@ShiSmith77 Sorry to say but the $15 military discount for internet and tv service was discontinued at the end of August. If you signed up in September, you won’t be getting those discounts. It is quite possible whoever told you that you would get the discounts did not know they had been discontinued.

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