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Contributor

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1 Message

Thu, May 30, 2019 8:55 PM

Veteran's discount

I just recently signed up to get internet and tv for my new house.  I thought there was a veteran's discount for those services but I have called customer service and they have directed me to a website that doesn't;'t work.  Can someone please help me find a way to get the discount applied?

Please and thank you, 

 

Richard Gavin

(Edited - please do not include personal information on this public forum)

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ATTHelp

Community Support

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128.2K Messages

a year ago

Hello there, @rich2100!


, allowing you to stay connected to everyone you love - plus enjoy exclusive savings every month!

 

More details about the offer can be found in the article linked above, but if you have any other questions for us, please let us know. We're always eager to help!

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Contributor

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1 Message

10 months ago

Can I apply for the Veterans discount on line. cannot find where to do that on the ATT.com/militarysavings as I was told to do by a customer support person over the phone.

I have restricted mobility so it is VERY difficult to go to a store.

sandblaster

ACE - Expert

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40.5K Messages

10 months ago

@DJAstorino You may be able to signup online. Start here: https://www.att.com/poeportal/selfassessment/veterans

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

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1 Message

10 months ago

It's all smoke and mirrors. Just a PR campaign to think they care about vets. Try explaining the discount program to their cracker jack customer service team abroad- pack a lunch!

They assume risk in costumer service because they can. Senior leadership is ethically failing. I have been with AT&T wireless and direct TV from their inception in the program.  

It is what it is! Sorry warriors.

sandblaster

ACE - Expert

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40.5K Messages

10 months ago

@ANFRASCO I have no idea what you are calling “smoke and mirrors” but I’m getting the veterans discount on wireless, internet and tv. It is certainly real for me. However, the discount for internet and tv service was discontinued at the end of August. Only those already getting the discount still get it. If you aren’t getting a discount you believe you should, please identify what. We may be able to help.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

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1 Message

10 months ago

Good day,

I should be getting $15 off internet and $15 off DirecTv however I have not been able to locate where to request this discount. When I signed up with AT&T in September they ensured me that I would be able to get this discount.

sandblaster

ACE - Expert

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40.5K Messages

10 months ago

@ShiSmith77 Sorry to say but the $15 military discount for internet and tv service was discontinued at the end of August. If you signed up in September, you won’t be getting those discounts. It is quite possible whoever told you that you would get the discounts did not know they had been discontinued.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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