Skip to main content
AT&T Community Forums
B

New Member

 • 

1 Message

Thu, May 7, 2020 12:57 AM

Update Military ID

hello, we recently upgraded the phones on our plan and received a notification that we need to update our eligibility for the military discount on our bill.

I've searched high and low through the app and see no way to do this.

I do not want to go into a store if I don't have to.

Can I upload a photo of my ID and renew my discount on my own?

Responses

Sara_Bee

Employee

 • 

114 Messages

7 months ago

Signing up online requires you to sign up with a .mil email address. If you can't sign up using that method, then you do need to visit a local, corporate AT&T store with your valid military ID or current paystub; or spouses of active duty personnel can sign up at the store with a Dept of Defense sponsorship card. Many AT&T stores are offering contactless, curbside service.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Get started...

Ask a new question