AT&T Holiday Deals & Gifts - Don't miss these holiday deals on the latest devices!
The best prices for our Military families
M

New Member

 • 

1 Message

Sat, May 7, 2022 1:37 PM

Military Service

I am active duty army and I’m stationed in South Korea. Prior to coming here, I emailed the military support email that I needed to cancel service and hold my phone number. No action was taken. I continued paying my bill after arriving to Korea in October until February. ATT has canceled my account, but I’m not sure how I’ll be able to restore my number when I leave here in a few months. Does anyone know how to do that?

sandblaster

ACE - Expert

 • 

60.9K Messages

7 months ago

This article explains how to reactivate:

https://www.att.com/support/article/wireless/KM1046235/

fisher77

New Member

 • 

8 Messages

2 months ago

That website says you can send your orders and request to that email address for processing, but it is not true. Nobody reads that email. I did the same thing. 

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.