I purchased a new phone at a Military Base
I purchased a new phone at a military base (Tinker AFB) and they had a promo going on that you would get you up to $800.00 for a trade in. I went with the deal however the box to return the phone never was received and I had to ask for another. This meant that the phone was returned outside of the required period for the Promo but within 1 day of ATT providing the materials. The Vendor told me this would be no problem as the reason for late return was tagged. Once I finally got my trade in value for my 8+ it was $40.00. A far cry from what I was told and a unacceptable amount for a phone that had nothing wrong with it. I could have sold to a local vendor for more. How do I contact someone to see why I was not awarded either the amount I was told by the Service Center at Tinker AFB or at least why I received no more than $40.00. ATT has made this an impossible quest!!!!