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Contributor

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2 Messages

Thu, Oct 11, 2018 5:34 PM

HBO Missing Episode on Watch TV App

I cant even get the app lo load... Just get the error, not working, sorry for the inconvenience. It's an s9, and i've tried everything ive read here (uninstalling and reinstalling) clearing cache, restarting phone, etc.

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ATTHelp

Community Support

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140.5K Messages

2 years ago

Hi @zrubin8,

 

We want to take a closer look into your app loading issue with your S9 device. We see you've done some troubleshooting. Just to be clear, have you made sure your phone software is up to date? Please let us know if you're experiencing the same issue on any other device, and if it happens when you select a show to watch or when you try to sign in. We're here for you!

 

Dan, AT&T Community Specialist

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Contributor

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2 Messages

2 years ago

I just bought the phone a week ago.. Everything is up to date.. From what I
am reading.. The App has a lot of problems

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