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The Samsung S24 Ultra Has Hit the Shelves - Order it Today with AT&T!

The latest Galaxy has landed in a solar system near you! Introducing the Samsung Galaxy S24 Ultra! Titanium is in! With a titanium frame, the S24 Ultra is ready to take your call, app, picture, and video experience to the next level! With the all-new Galaxy AI, enhance your photos, translate conv

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HBO Max with Apple Single Sign On with iPhone, iPad, Apple TV

Signing into HBO Max through Apple devices using Single Sign On   To access your HBO Max account, you will need to choose AT&T or DIRECTV as your provider. If you use Apple Single Sign On, it may ask that you use your current selected TV provider to sign in.    Open the HBO Max app.Tap the Profile i

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2.4Ghz vs 5GHz – Solutions & Tips to Improve Your Wi-Fi Signal from the AT&T Community

​Learn how to improve your Wi-Fi by adjusting settings​ ​ ​ ​When it comes to the strength of your Wi-Fi, there are settings you can adjust on your modem to improve coverage. Below you find a “crash course” about those settings. ​ ​Heads Up​​: Settings are just one piece of the pie,

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Not getting texts or pictures – Help & Solutions from the AT&T Community

Learn why you are unable to receive or send these messages and what to do There are a few reasons why you are not getting images and text messages. Your device compatible with Advance Messaging  The files are too big (Picture Size) It could be the servers (Apple iPhone/ iMessage) Formats ar

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Disaster Response: AT&T Service Outage

Mobile, TV, or Internet Service Down? We know service is important. If your mobile, TV, or internet service is down, please know our field teams are working as diligently and safely as possible to restore service.   The amount of damage and severity of impacts will affect how quickly we c

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Weak or Low Signal When Traveling - Help From the AT&T Community

Learn About Weak Signals From My Personal Experience     Traveling, I do it. You do it. Everybody does it. Some of you do it more than the rest of us, in a decked-out, stylish van you bought. Or you put some love & care into a van and convert it into a traveling powerhouse. So what d

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The Apple iPhone 13 Pro- Order Now with AT&T

iPhone 13 Pro. A total Pro.   iPhone 13 Pro. The biggest Pro camera system upgrade ever. Super Retina XDR display with ProMotion for a faster, more responsive feel. Lightning-fast A15 Bionic chip. Superfast 5G.¹ Durable design and a huge leap in battery life.   The Apple iPhon

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Getting A New BGW320 For Your Fiber Service? - Helpful Information from the AT&T Community

Learn how to set up your BGW320 with some helpful videos! How to replace your old gateway with the BGW320 Learn how to setup your new BGW320 Are you having trouble with your internet? Check out AT&T's Troubleshoot and Resolve app if you have trouble with your internet service. With it y

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AT&T Internet Modem/ Gateway 5268AC & MAC Filtering - An Update from the AT&T Community

Learn about the latest change to the Pace 5268AC If you have noticed MAC Filtering is no longer working on the Pace 5268AC, this is by design.    What is the deal? MAC Filtering was not playing nice with Wi-Fi Extenders so the feature was disabled to ensure functionality. If you a

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Browser Trouble on my Smart Devices - Help from the AT&T Community

Learn how to improve your browser performs on your phone Just like your personal computer, your phone's browser is subject to the same issues like: Slow browsing Images not loading Broken Pages Passwords not working And more To quickly resolve these issues, try the following:   Close al

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iPhone SE 2020 FAQs

When will the phone be available for purchase? Online pre-order begins on April 17, 2020. It will also be available for purchase online and in-store starting April 24, 2020.   What’s different about the iPhone SE (2020) from other iPhones? The new iPhone SE is the same size & layout as the iPhone 8.

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Setting Up a Wi-Fi Camera - The Basics

Port Forwarding with AT&T If you need to setup Port Forwarding to view your camera from home, or other smart devices, our Port Forwarding How-To page will guide you through the steps for the modem you have.   All you need to do is Choose your modem Follow the prompts Wi-Fi Camera Set-Up

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The Dang AT&T Signal In Rural Areas - Information from the AT&T Community

Learn why your wireless signal is weak in some areas and not in others Rural areas are very different from the city. In areas like Dallas, your neighbor is a stone's throw away. In Rural areas like Smiley Texas, your neighbor could be a few miles away. More people live in a square mile in a big c

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Do Smart Phones Support Hearing Aids? Solutions from the AT&T Community

Learn what devices are Hearing Aid Compatible (HAC)   In short, many smartphones AT&T offers work with hearing aids. Below you’ll find information on how to confirm if a device you are thinking about getting, is HAC.   Please note: Some hearing aids may not work with some smart

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Internet and Wi-Fi Troubleshooting for a Single Device – Solutions & Help

Learn why one of your devices may not be connecting to Wi-Fi Even AT&T employees run into issues with the internet. The thing about the internet, there are many reasons why your device may not connect. I have experienced a few myself and have even helped my family address some issues. Below yo

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We Hit A Snag Error - Info from the AT&T Community

Hi all, If you were ordering a new device and received the "we hit a snag" error, our teams were made aware and addressed the issue. You can sign back into your account and resume your order. If you continue to get the error, please post below and we can look into it directly. Update: If you are

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Traveling Soon? Make Sure You Are Connected with AT&T - Help From the Community

Learn how to check if you have an international plan on your account Adding an international travel plan is a great addition to your travel plans when you want to stay connected and share pictures & updates with friends and family. How to check to see if you are covered  Sign into your

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Reward Card

i recently got a rewards card,where can i use it. can i use the card to pay a u-verse bill?

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Rewards card fraud

Have got a question we recived a rewards card and and used it to renew my IOLO System Mechanic Utilitys subscribtion about 3 weeks ago and found out they took the rewards money but canceled my system mechanic services invalidated my licence key and banned me from site after inquiring about rewards c

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On demand

I accidentally deleted a show Dateline that was recorded. Anyway to go back and watch it? On demand? It’s on NBC

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