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Welcome to the AT&T Community Forums

Learn to fix common issues Find help Fix common issues Find help Welcome to the AT&T experience! We appreciate your business and welcome you to the community forums! We know you are here to find answers to your questions, and we would li

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3 months ago

What is happening with 3G?

Why is AT&T shutting down the 3G network? AT&T will be shutting down its 3G network as part of an ongoing plan to improve its wireless network and continue to invest in 5G. What to know about 3G going away Expand all

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3 months ago

Email Troubleshooting

Have a problem with your email? Let's fix it! Have an email issue? Let's fix it! The new AT&T Email. Explore all the features, today. Your inbox is going places, get onboard! We can help you signing into your email, keeping your email secure

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3 months ago

DIRECTV Remote Help & Information

DIRECTV Remotes How to set up & use your remote control. Do you have questions about your DIRECTV Remote? You're in the right please! Check this page often for the very latest help, questions, featured messages, videos & more about your DIRECTV Universal or Geni

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3 months ago

All About the myAT&T App

Everything you need is right at your fingertips with the myAT&T App! To get the myAT&T App for your device: •  Download the myAT&T App on your smartphone or tablet.   •  Get the myAT&T App from the Microsoft Store.   •  Text the word myATT to 556699 from any de

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3 months ago

Apple Device Information

The new iPhone 14 Buy now Get the latest iPhones & Apple devices on the nation’s largest and most reliable network! If you are looking for the news on latest the Apple devices, including the new iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, or al

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3 months ago

Transfer of Billing Responsibility

Need help understanding your bill? Get help now Do you need to complete a Transfer Billing Responsibility request? A Transfer of Billing Responsibility changes the person who handles payments on an account. It moves your Wireless, TV, Internet, or Home Phone s

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3 months ago

Learn About ACE

The Award For Community Excellence The Award for Community Excellence (ACE) is given annually to highly-respected members who have regularly helped fellow users with outstanding answers, practical advice and timely tips. What is the Award for Community Excellence (ACE)?

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3 months ago

AT&T Billing Support

Need help understanding your bill? Get help now Do you need help understanding and paying your bill? The information on this page will help you pay your bill, transfer billing responsibility, set up payment arrangements, sign up for AT&T Paperless Billing, Au

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3 months ago

AT&T Wireless Voicemail

Need Wireless Voicemail help? Find help now Let AT&T Voicemail answer for you! You may not always be available to answer your phone but, don’t worry! We're here to walk you through the top voicemail questions, hints and tips.

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3 months ago

Wi-Fi Gateways & Equipment

Need to connect your router? Find help now Ready to get all of your home devices connected? We have help for everything you may need to connect your devices to your home Wi-Fi, setup your gateways & AT&T Smart Wi-Fi Extenders, learn what the lights on you

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3 months ago

NVG589 Wi-Fi Gateway Lights

Need to connect your router? Find help now Ready to learn what your NVG589 Wi-Fi Gateway lights lights mean? Every light on your NVG589 Wi-Fi Gateway has a meaning. Learn what each lights means, and how to use them to troubleshoot network problems. Lea

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3 months ago

BGW210 Wi-Fi Gateway Lights

Need to connect your router? Find help now Ready to learn what your BGW210 Wi-Fi Gateway lights mean? The color and state of each light on your BGW210 means something. Here's how to use that info to fix network problems. Learn how to get started with

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3 months ago

U-verse TV Outage, Error Help & Information

Get step-by-step U-verse help Find help now Do you need to troubleshoot an issue on your U-verse TV? Are you getting an error message or error code on your U-verse TV? Are you seeing a Red X on your TV screen? Don’t worry, we can help you get back to enjo

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3 months ago

Prepare for U.S. Military Deployment

The best prices for our Military families Learn more Are you a U.S. military or service member being deployed or transferred? Do you want to cancel your wireless service and hold your phone number for when you return? We can help you with that. Under the

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2 months ago

Top Frequently Asked Questions

Did you order a new device or trade-in an old device? We have everything you need to Check Your Order Status. Answers to your most frequently asked questions! Do you need to know the very latest and greatest information on our top trending topics? These Top FAQ

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7 days ago

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I'm Home! (Creative Programs)

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 • Apps & Programs

973

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Have more control over your programs!

We are excited to announce some enhancements to our programs! You now have access to NEW program abilities.

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2.7K

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Back to School With AT&T – Get the latest tech for students

Make sure your kiddo has the right tool for school!   AT&T is more than just phone’s, we also offer tablets like the Apple iPad, the Samsung Galaxy Tabs, or the Microsoft Surface, and more!   Check out what AT&T has to offer your student this school season!   AT&T

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 • Tones, Games, Videos, More...

101

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How do I change my Digital Life device batteries?

Here are some quick steps to change the batteries for your Digital Life devices.

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