Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Search Results (1.5M)
Apple Device Information
The new iPhone 15 Available Now! Get the latest iPhones & Apple devices on the nation’s largest and most reliable network! If you are looking for the news on latest the Apple devices, including the new iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro
AT&T Billing Support
Need help understanding your bill? Get help now Do you need help understanding and paying your bill? The information on this page will help you pay your bill, transfer billing responsibility, set up payment arrangements, sign up for AT&T Paperless Billing, Au
Transfer of Billing Responsibility
Need help understanding your bill? Get help now Do you need to complete a Transfer Billing Responsibility request? A Transfer of Billing Responsibility changes the person who handles payments on an account. It moves your Wireless, TV, Internet, or Home Phone s
Wi-Fi Gateways & Equipment
Need to connect your router? Find help now Ready to get all of your home devices connected? We have help for everything you may need to connect your devices to your home Wi-Fi, setup your gateways & AT&T Smart Wi-Fi Extenders, learn what the lights on you
Learn About ACE
The Award For Community Excellence The Award for Community Excellence (ACE) is given annually to highly-respected members who have regularly helped fellow users with outstanding answers, practical advice and timely tips. What is the Award for Community Excellence (ACE)?
AT&T Wireless Voicemail
Need Wireless Voicemail help? Find help now Let AT&T Voicemail answer for you! You may not always be available to answer your phone but, don’t worry! We're here to walk you through the top voicemail questions, hints and tips.
BGW210 Wi-Fi Gateway Lights
Need to connect your router? Find help now Ready to learn what your BGW210 Wi-Fi Gateway lights mean? The color and state of each light on your BGW210 means something. Here's how to use that info to fix network problems. Learn how to get started with
NVG589 Wi-Fi Gateway Lights
Need to connect your router? Find help now Ready to learn what your NVG589 Wi-Fi Gateway lights lights mean? Every light on your NVG589 Wi-Fi Gateway has a meaning. Learn what each lights means, and how to use them to troubleshoot network problems. Lea
U-verse TV Outage, Error Help & Information
Get step-by-step U-verse help Find help now Do you need to troubleshoot an issue on your U-verse TV? Are you getting an error message or error code on your U-verse TV? Are you seeing a Red X on your TV screen? Don’t worry, we can help you get back to enjo
Have a problem with your email? Let's fix it! Have an email issue? Let's fix it! The new AT&T Email. Explore all the features, today. Your inbox is going places, get onboard! We can help you signing into your email, keeping your email secure
DIRECTV Remote Help & Information
DIRECTV Remotes How to set up & use your remote control. Do you have questions about your DIRECTV Remote? You're in the right please! Check this page often for the very latest help, questions, featured messages, videos & more about your DIRECTV Universal or Geni
Welcome to the AT&T Community Forums
Learn to fix common issues Find help Fix common issues Find help Welcome to the AT&T experience! We appreciate your business and welcome you to the community forums! We know you are here to find answers to your questions, and we would li
What is happening with 3G?
Why is AT&T shutting down the 3G network? AT&T will be shutting down its 3G network as part of an ongoing plan to improve its wireless network and continue to invest in 5G. What to know about 3G going away Expand all
All About the myAT&T App
Everything you need is right at your fingertips with the myAT&T App! To get the myAT&T App for your device: • Download the myAT&T App on your smartphone or tablet. • Get the myAT&T App from the Microsoft Store. • Text the word myATT to 556699 from any de
Are you ready for Max?
An epic library of entertainment Max Are you ready for Max? Max features all of HBO®, the greatest collection of movies, shows, Max Originals and epic library of entertainment — anytime, anywhere. So, let's get you up and streaming!
Prepare for U.S. Military Deployment
We recognize and honor military, veterans and their families. Get 25% off our best unlimited plans. Are you a U.S. military or service member being deployed or transferred? Do you want to cancel your wireless service and hold your phone number for when you return? We can h
Top Frequently Asked Questions
Did you order a new device or trade-in an old device? We have everything you need to Check Your Order Status. Answers to your most frequently asked questions! Do you need to know the very latest and greatest information on our top trending topics? These Top FAQ
The Apple iPhone 13 mini - Order Now with AT&T
iPhone 13 mini. So mini, so amazing. iPhone 13 mini. The most advanced dual-camera system ever on iPhone. Lightning-fast A15 Bionic chip. A leap in battery life. Durable design. Superfast 5G.¹ And a brighter Super Retina XDR display. The Apple iPhone 13 mini! Order Now with AT&
AT&T Visual Voicemail Not Working - Solutions from the Community
Learn what you can do to get the visual voicemail app working again Some time ago I bought a new phone and transferred my pictures, video, notes, and apps. Everything looked and worked great. I didn’t notice it initially, but Visual Voicemail wasn’t working. After a couple of days, the a
The BGW320 Is Getting a couple of new LED lights – Coming Soon!
Exciting news! There are some changes to the BGW320 modem with AT&T Phone - digital home phone service. The AT&T Phone - digital home phone service is a service where your phone uses your AT&T modem for voice over IP (VoIP) service. You would connect your home phone telephon
AT&T Fiber Equipment