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Welcome to the AT&T Community Forums
Learn to fix common issues Find help Fix common issues Find help Welcome to the AT&T experience! We appreciate your business and welcome you to the community forums! We know you are here to find answers to your questions, and we would li
What is happening with 3G?
Why is AT&T shutting down the 3G network? AT&T will be shutting down its 3G network as part of an ongoing plan to improve its wireless network and continue to invest in 5G. What to know about 3G going away Expand all
Email Troubleshooting
Have a problem with your email? Let's fix it! Have an email issue? Let's fix it! The new AT&T Email. Explore all the features, today. Your inbox is going places, get onboard! We can help you signing into your email, keeping your email secure
DIRECTV Remote Help & Information
DIRECTV Remotes How to set up & use your remote control. Do you have questions about your DIRECTV Remote? You're in the right please! Check this page often for the very latest help, questions, featured messages, videos & more about your DIRECTV Universal or Geni
All About the myAT&T App
Everything you need is right at your fingertips with the myAT&T App! To get the myAT&T App for your device: • Download the myAT&T App on your smartphone or tablet. • Get the myAT&T App from the Microsoft Store. • Text the word myATT to 556699 from any de
Apple Device Information
The new iPhone 14 Buy now Get the latest iPhones & Apple devices on the nation’s largest and most reliable network! If you are looking for the news on latest the Apple devices, including the new iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, or al
Transfer of Billing Responsibility
Need help understanding your bill? Get help now Do you need to complete a Transfer Billing Responsibility request? A Transfer of Billing Responsibility changes the person who handles payments on an account. It moves your Wireless, TV, Internet, or Home Phone s
Learn About ACE
The Award For Community Excellence The Award for Community Excellence (ACE) is given annually to highly-respected members who have regularly helped fellow users with outstanding answers, practical advice and timely tips. What is the Award for Community Excellence (ACE)?
AT&T Billing Support
Need help understanding your bill? Get help now Do you need help understanding and paying your bill? The information on this page will help you pay your bill, transfer billing responsibility, set up payment arrangements, sign up for AT&T Paperless Billing, Au
AT&T Wireless Voicemail
Need Wireless Voicemail help? Find help now Let AT&T Voicemail answer for you! You may not always be available to answer your phone but, don’t worry! We're here to walk you through the top voicemail questions, hints and tips.
Wi-Fi Gateways & Equipment
Need to connect your router? Find help now Ready to get all of your home devices connected? We have help for everything you may need to connect your devices to your home Wi-Fi, setup your gateways & AT&T Smart Wi-Fi Extenders, learn what the lights on you
NVG589 Wi-Fi Gateway Lights
Need to connect your router? Find help now Ready to learn what your NVG589 Wi-Fi Gateway lights lights mean? Every light on your NVG589 Wi-Fi Gateway has a meaning. Learn what each lights means, and how to use them to troubleshoot network problems. Lea
BGW210 Wi-Fi Gateway Lights
Need to connect your router? Find help now Ready to learn what your BGW210 Wi-Fi Gateway lights mean? The color and state of each light on your BGW210 means something. Here's how to use that info to fix network problems. Learn how to get started with
U-verse TV Outage, Error Help & Information
Get step-by-step U-verse help Find help now Do you need to troubleshoot an issue on your U-verse TV? Are you getting an error message or error code on your U-verse TV? Are you seeing a Red X on your TV screen? Don’t worry, we can help you get back to enjo
Are you ready for Max?
An epic library of entertainment Max Are you ready for Max? Max features all of HBO®, the greatest collection of movies, shows, Max Originals and epic library of entertainment — anytime, anywhere. So, let's get you up and streaming!
Top Frequently Asked Questions
Did you order a new device or trade-in an old device? We have everything you need to Check Your Order Status. Answers to your most frequently asked questions! Do you need to know the very latest and greatest information on our top trending topics? These Top FAQ
Prepare for U.S. Military Deployment
Are you a U.S. military or service member being deployed or transferred? Do you want to cancel your wireless service and hold your phone number for when you return? We can help you with that. Under the Service Members Civil Relief Act (SCRA), if you’re an eligible service member or qualifi
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Netflix and AT&T TV will not connect to AT&T Internet
Have a Fire TV? And Can’t stream? We have you covered! If you are having trouble streaming Netflix or AT&T TV on Fire TV, not to worry, we have you covered. In most instances, you need to restart Fire TV. How to restart Fire TV Go to Settings > My Fire TV > Select Restart &n
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AT&T Internet Equipment
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Wi-Fi is not Wi-Fi Calling – Help & Solutions from the AT&T Community
Learn why Wi-Fi Calling may not be working and how to fix You would think setting up Wi-Fi means you automatically have Wi-Fi Calling. It does not. Wi-Fi and Wi-Fi Calling are two separate features. Wi-Fi Calling must be set up and activated before it can be used. Below you'll see an image of Wi-Fi
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Network Coverage
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AT&T Forum Support: Zoom, Webex, & Video Conferencing Help
Solutions to Freezing, Loss of Audio, & Pixilation Kids are going back to school. For the best experience possible, learn the ins and outs of video conferencing, the causes of video issues, and solutions. VPN & Web Conferences While it does not happen often, your VPN may be causing
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AT&T Internet Features
