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Texting from other country

What is the cost to text from Scotland to US? Both sender and receiver are on the same account.

Questions

940

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How do I keep others from using my email address?

I have 2 persons using my email address and data. How do I get them removed?

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58

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Iphone 6 straight talk

I bought a used at&t iphone 6 with a straight talk sim card.  when I put my old at&t sim card in, the phone wouldn't access.  Is this an iphone issue or is the phone from another carrier.  Thanks

Questions

729

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Individual usage details

I have a print out of my individual  usage details . How can I tell which are incoming calls & which are outgoing calls?

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526

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How do I get a replacement device

I’m new customer. And I paid for a Wi-Fi device. That’s not working. I only had it 1 day

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35

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How do I make a payment that is specifically applied to my new cell phone balance?

I purchased two new cellphones from ATT and wouldlike to pay down the installment balance. How can I dothat? Does it have to be the entire balance(s) or will a partial balnce work? Thank much EddieM

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191

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WiFi Calling Question

Thinking of buying the new Galaxy S9+. My question is if I buy directly from Samsung will WiFi calling work thru my AT&T service.

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2K

6

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MS Outlook 2016 will no longer send or receive bellsouth.net emails

I have used Outlook 2016 for several years to send and receive emails through my bellsouth.net email account. for the past two weeks, email will not work in MS Outlook.  I have checked and rechecked the server settings.  My password is correct because I have used it to log into my email a

Questions

86

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Why does my device keep saying an update is complete and then prompts me to install an update?

My note 8 seems to be caught in an update loop. It is saying the update is complete and then a couple minutes later it is prompting me again to install the update

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288

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Find November 2017 Text

where do I go on AT&T site to retrieve a text from November 2017?

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56

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Should we get an International SIM card

My daughter is studying in Seville, Spain for four months. Should she get an international SIM card? If so, how does that affect my ATT bill?

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131

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Can I pay my monthly payment in person, before Autopay?

My bank card was stolen and I’m currently waiting for my new card to come in the mail. Is it possible for me to go to an At&t store tomorrow to pay my monthly payment because the auto payment will not go through.

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2.8K

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Is there a service outage in my area?

Ever since this morning I have not had any service, I can nott make a call or use any form of data unless connected to wifi. Is there an outage in my area?

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277

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IMO Discount Still Pending

I am an Apple Mobility Master at Best Buy and I qualify for the ATT IMO discount. I submitted my request, but it is stuck in pending status. Who approves this? what do I contact for me to get this approved?

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113

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Can't get promised rewards cards

I hooked up internet and switched 4 phones from Sprint to AT & T. Qualified for 100.00 reward for internet and 200.00 for 1 phone and 250.00 for the other phone.  Ten weeks later I received one 200.00 reward card.  Have spent a lot of time on chats and in emails trying to collect othe

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188

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Cell phone service

In the last two weeks cell phone calls to and from my home are breaking up. I can hear the caller fine but they can only hear me intermittently. I did the cell phone troubleshoot but it said my coverage was fine. What else could be wrong. I am 72 years old and this phone is literally my lifeline as

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228

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trouble unlocking phone

my request to unlocking my phone has been denied. i received an email stating that my phone needs to be active more than 6 months. however i’ve been with AT&T for more than 2 years.

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270

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Where's my channels?

My problem is I do not see all the channels that I signed up for so how do you go by looking for them I search my channels and I don't have them do I go into my account I need to no I paid too much money to not use all of my service

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367

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Switch from another company

I have Boost Mobile prepaid. I want to switch to AT and T prepaid. Will I be able to keep the same number?

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248

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Family map update

My family map app updated yesterday. I cannot get into the app now. It just goes in a loop telling me to go to play store to update. Play store says it is already updated. I have also tried unloading app and reinstalling. Nothing seems to work

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516

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