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Jawbone UP24 FAQs & How To

Where do I find FAQs and How To content for the Jawbone UP24?

Questions

1.2K

1

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Poor customer service

I lost my phone a few weeks back and picked up a new phone with a new number at local AT&T store. Assistant store manager said to call customer service to have remaining prepaid balance transferred from old phone to new phone. Spoke to customer service multiple times and was told nothing they can do

Questions

477

3

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$50 visa reward card

I have paid 3 months on my prepaid phone and got a text that I would get a $50 reward card after paying 3 months but have not received the code yet to claim it yet.

Questions

752

2

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Cannot unlock phone

I purchased a gophone for travel. I cannot unlock the phone.I have tried online and I keep getting error code: ULS3001. Can anyone assist?

Questions

393

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Data usage

I have been noticing that every month i use vacation time from work I use very little data and a lot of date roles over the next billing cycle my data usage is speeded up and I use  great deal , so far this billing cycle I have used way more than normal, I would prefer if AT&T to stop this practice

Questions

76

2

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Slow Data

I paid my phone yesterday because I forgot to pay for it when it was due but my data is very slow ( I have 6gb of high speed data) it’s even slower than when I waste my high speed data . Is there a solution to this or do I have to wait 24hrs until it works ?

Questions

479

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Hotspot

I have a Phillips smart tv I am trying to hook my phone hot spot up too and it will not work. I have done the manual entry and typed in my password, let it scan my phone then typed it password, etc.. all it says is connection failure status: fail

Questions

145

1

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Split Payment for AT&T Next PrePayment.

I do not find split payment option online to payoff my at&t next phone in full.I have to use just 1 card to do the payment. Even tried talking to the customer service on call,Any help here is appreciated.

Questions

391

1

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Iphone 6 Device unlock

I have a Iphone 6 that is currently activated through at&t prepaid pay as you go account. I have had this prepaid phone account for over a yr. but just recently had to buy a new iphone 6 because the one i activated the phone with was broke and could not be fixed or restored. I just moved from one ar

Questions

71

1

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How to enable call restriction feature on Samsung Rugby 3?

I have a Samsung Rugby 3 and I would like to know how I can enable the call restriction feature.  How do I do this?  I have searched on my phone and the user manual online.

Questions

2.4K

2

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Uverse vs POTS- Conflicting prices for unpublished number

I am considering switching to AT&T for my internet service.  I currently have a POTS landline with measured rate service.  I dont want a landline, but I have it because I have ADSL through an ISP that I've been with since the 90's, through 3 houses, and 2 different phone carriers and I'm told every

Questions

5.2K

7

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Restrict XP computer from internet acccess

XP support is going away April 8, therefore internet security will be suspect.  My XP machine runs programs that will not run in Windows 7, and needs to save files on the shared network drives.  So, I want to restrict my XP Pro machine from internet access, but allow it to access shared drives on th

Questions

1.4K

1

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How could you change payment due dates to the first of themonth?

Social Security disability allotments aren't posted until the first of the month.  Is this a ploy to increase your revenue by having your disabled customers incur late-payment charges? For shame. AT&T.

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1.2K

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Smart Limits features

Is there a way to track my daughter's location using the SmartLimits monitoring?

Questions

2.6K

4

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If I receive an International call do I get charged a fee???

Hi! If I receive an International call do I get charged a fee???

Questions

72

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Viewing SMS

How can I view my SMS/MMS over the internet?

Questions

432

2

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Complaint against UVerse Customer Service

I have AT&T Uverse for TV and Internet.  We've had it for 2 years now.  I called yesterday to change the account and billing information from my husband's name over into my name.  I spent 45 minutes on the phone with a customer services rep.  At the end, he told me to call back tomorrow.  i called b

Questions

343

7

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Insurance

What does my multi device protection coverage include? Cracked screen

Questions

146

2

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what's my account number?

Cant find where AT+T is hiding my account number on their gophone account management web site. Can anyone help?

Questions

86

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How is the new account deposit refunded

So last year around August or September my parents and I transfered my number to my own account. In order to finalize the account I had to place a $500 deposit. I was told that after a year of on-time payments, I would receive a refund of the deposit. My question is: how is the refund processed? Do

Questions

950

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