Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (1.5M)

Relevance
Selected Relevance

Accepted Solution

Official Solution

Devices that would allow me to keep my $30 monthly plan

I hope my question is simple to answer, but I haven't been able to figure out the answer just by looking on this site. I'm currently on a $30 monthly plan with unlimited texting and messaging, no data (no interest in data), and have a basic LG non-smartphone (I can't even figure out the name of it,

Questions

71

1

0

0

Accepted Solution

Official Solution

Activate

How do I activate a new phone with a card. How to cancel my order online

Questions

433

1

0

0

Accepted Solution

Official Solution

Galaxy note 9 upgrade

I just ordered one Samsung Note 9 ,and now my son wants me to get the note 9 Buy one get one free.I ordered only one phone , but I still haven’t received yet. can I still get the offer of buy one get one free for the note 9??

Questions

2.7K

1

0

0

Accepted Solution

Official Solution

When will Note 9 finally be shipped?

Why is AT&T one of the last carriers to ship the Note 9? I pre-ordered the 512gb. BIG MISTAKE! The phone came out 5 days ago and I have a ship date of 2 weeks from today. THIS IS UNACCETABLE AT&T. For pre-ordering I get to get the phone 3 weeks after it comes out?! I thought pre-ordering meant I wou

Questions

3.4K

6

0

0

Accepted Solution

Official Solution

Sim card

I broke my phone and not eligible for an upgrade. Can I put my SIM card in an  at&t go phone and it work until I'm eligible for an upgrade

Questions

407

1

0

0

Accepted Solution

Official Solution

phone single waek

phone service has gotten weak in Pleasant Hill MO. 64080. Lot of drop calls and no service readings on phone,  things has got to get better or a 15 year AT&T cell phone user will have to look for better

Questions

276

4

0

0

Accepted Solution

Official Solution

How do I rollback Android 7 Nougat?

S6 Edge vs. Nougat. The color scheme or lack of is utterly stupid. Light gray & light yellow and tiny thin icons. the dictionary is bad, apps have "continuously crashing" even parts of the system apps. My Wi-Fi connection is constantly disconnecting when the signal is perfectly fine. Bluetooth is ju

Questions

526

1

0

0

Accepted Solution

Official Solution

Website switches target phone when I'm studying upgrades

My account says I'm eligible for an update.  I clicked on iPhone8 and get to the data for that phone.  While I'm looking, the website switches to a Samsung phone  - today to the Samsung Galaxy J7 (2017).  Why won't the website allow me time to study the phone I select?

Questions

110

3

0

0

Accepted Solution

Official Solution

Unlock Samsung S8 plus from At&t.

Hello. I`ve bought on Ebay Samsung S8 plus with bad esn. You could see a lot here http://www.ebay.com/itm/172796671096 I live in Ukraine (Europe). I`ve tried to insert my local operator (Vodafone) sim card - but it`s locked to AT&T. I`ve also tried to unlock via AT&T site but I got a message that "Y

Questions

2.9K

7

Accepted Solution

Official Solution

Moto X 2nd generation 32gb on AT&T Next

Will AT&T ever start selling the Moto X 2nd generation 32gb, customizable, under the Next program? It has been available for a long time and AT&T is not even offering a standard version, let alone the customizable. Verizon has been offering it, fully customizable, on their version of Next as well...

Questions

1.8K

1

0

0

Accepted Solution

Official Solution

Upgrading to 4s from a Blackberry - Don't want to lose data plan

Hi all, So I've seen (even in the stickies in this very forum) that it's possible for me to upgrade from my Blackberry to an iPhone, keeping my unlimited data plan.  However, when I went to pre-order the 4s this morning, I only had choices of one of the tiered data plans, and saw no unlimited option

Questions

2.3K

2

0

0

Accepted Solution

Official Solution

Upgrade Question

Hello again 😛 I have another question, this time regarding upgrades. One of our lines is due for an upgrade. I was wondering that if I use that upgrade to get a phone for another line, will the contract be renewed for the phone that the upgrade belonged to or the one that took the update?

Questions

2.2K

4

0

0

Accepted Solution

Official Solution

Iphone trade in

How much in store credit would be given for an iPhone 5 16gb in very good condition for a trade in towards an iPhone 6 plus 64gb?

Questions

2.2K

1

0

0

Accepted Solution

Official Solution

replacement phone

Can I use any brand of smartphone from any other phone service i.e Track phone, G moble, Verizon? Friends have older smart phones that they have replaced and offered them to me. My 2g phone goes out 12/31 And I have to replace it.

Questions

1K

2

0

0

Accepted Solution

Official Solution

Can I use my regular plan SIM card in a gophone?

my phone broke and I want to use a gophone I got while I save money to buy a new phone. the problem is, my regular SIM card is too big to fit in the gophone.

Questions

6.4K

1

0

0

Accepted Solution

Official Solution

Upgrade three weeks early

My contract ends in less than three weeks, would it be possible to upgrade now if I signed a two year contract?

Questions

1.4K

2

0

0

Accepted Solution

Official Solution

AT&T next program

I got an iPhone 5s 2 months ago on the next program and its still in great condition , I'm jus not satisfied with it . I was wondering if I would be able to switch it out for another phone ?

Questions

610

1

0

0

Accepted Solution

Official Solution

ZTE recent Marshmallow update not downloading

I have the ZTE ZMAX 2 and I have tried continuously to get the new update. I have manufacture reset the phone. Did a cache wipe and still no update. My boyfriend has the same exact phone bought on the same day and got an automatic download. Is there any way to do this update on the computer? Or any

Questions

1K

3

0

0

Accepted Solution

Official Solution

AT&T next

When my contract runs out in October will I be forced to go to a next account?

Questions

476

1

0

0

Accepted Solution

Official Solution

Upgrade

Is it possible to upgrade your phone to one that isn't offered by at&t? I really had my heart set on the HTC 10 then I found out that at&t would not be offering it. Would it be possible to purchase the HTC 10 and use it for my upgrade or will I have to wait until my contract is up to do so?

Questions

1.1K

1

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.