
Billing help
Learn how to sign in, view and pay your bill online, change your service, and more.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
My father is moving from his home to an assisted living facility located in the same city and approximately 3.6 miles away. Can he keep the same phone number?
Questions
• AT&T Phone Account
Accepted Solution
Official Solution
How long is this going to take to cancel and landline? This is ridiculous. 1 hour and counting
Questions
• AT&T Phone Account
Accepted Solution
Official Solution
Every day we are getting more and more unwanted calls. They show up on caller ID with unknown name , unknown number, or they show up as if it is a neighbor or someone familiar answer it and it’s a telemarketer. Any ideas short of getting rid of phone all together?
Questions
• AT&T Phone Account
Accepted Solution
Official Solution
I turned off auto pay and it said my "due date" is NOW, two days ago. However, my phone still worked yesterday. I just wanna make sure to not get charged anymore. If auto pay is off, I can´t get charged right? KR
Questions
• AT&T Phone Account
Accepted Solution
Official Solution
where do i look online for a record of calls i made on my home/landline phone?
Questions
• AT&T Phone Account
Accepted Solution
Official Solution
How do I get 5G on my phone?
Questions
• Plans & Features
Accepted Solution
Official Solution
can I take this plan to europe and send and receive calls/texts from USA
Questions
• Plans & Features
Accepted Solution
Official Solution
My gateway is three rooms away from my bedroom. I cannot connect to my WiFi from the bedroom. Would upgrading my plan help me connect? Or should I just move my gateway?
Questions
• AT&T Internet Plans
Accepted Solution
Official Solution
Hello can you provide an email were i can submit documents to qualify for low income internet? Thanks
Questions
• AT&T Internet Plans
Accepted Solution
Official Solution
Is it possible to get just internet and not a phone? I want to reduce my costs. It's a hundred bucks a month to have a phone AND the internet. If I can get it without the phone, then it'd be cheaper.
Questions
• AT&T Internet Plans
Accepted Solution
Official Solution
Happy w my prepaid phone but need replacement sim card
Questions
• Account & Usage
Accepted Solution
Official Solution
I have a prepaid phone that hasn't had service in over a year. I am being told that the phone has to be active for 6 months before they will unlock it.I can't get through to Customer Service because the # to that phone is not valid. Is the any way to unlock this phone. It is still a good phone, I ju
Questions
• Account & Usage
Accepted Solution
Official Solution
I got an iPhone 5s 2 months ago on the next program and its still in great condition , I'm jus not satisfied with it . I was wondering if I would be able to switch it out for another phone ?
Questions
• Phone & Device Upgrades
Accepted Solution
Official Solution
I already *am on* pre-paid billing. Thanks,Rick
Questions
• Account & Usage
Accepted Solution
Official Solution
Had a prepaid phone for a year. I do a lot of traveling and prepaid has horrible roaming. November 18th I went in to an AT&T store, cancelled the prepaid, changed my number and started a post paid account. December comes I get charged $85 for prepaid and $95 for postpaid. Call customer service and 3
Questions
• Account & Usage
Accepted Solution
Official Solution
About 2 months ago my phone ran a update from at&t. When I plugged it in at night and when I woke up the next day there was no data, no 4G , 3G ,or LTE symbol or anything. I've had no data ever since and it's driving me crazy. Have apps I want to use away from wifi and can't?please help!!!!
Questions
• Account & Usage
Accepted Solution
Official Solution
Hi there my plan has just been updated as of today and its saying that all my data has been used. How is this possible when I have not even used my phone today off a wireless network really?
Questions
• Account & Usage