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Moving and keeping your phone number

My father is moving from his home to an assisted living facility located in the same city and approximately 3.6 miles away. Can he keep the same phone number?

Questions

 • AT&T Phone Account

136

3

0

0

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Waiting 1 hr to cancel landline

How long is this going to take to cancel and landline? This is ridiculous. 1 hour and counting

Questions

 • AT&T Phone Account

159

1

0

0

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Home phone

Sign up online service

Questions

 • AT&T Phone Account

64

1

0

0

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Lot of unwanted calls

Every day we are getting more and more unwanted calls. They show up on caller ID with unknown name , unknown number, or they show up as if it is a neighbor or someone familiar answer it and it’s a telemarketer. Any ideas short of getting rid of phone all together?

Questions

 • AT&T Phone Account

415

1

0

0

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auto pay

I turned off auto pay and it said my "due date" is NOW, two days ago. However, my phone still worked yesterday. I just wanna make sure to not get charged anymore. If auto pay is off, I can´t get charged right? KR

Questions

 • AT&T Phone Account

308

1

0

0

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record of landline calls made

where do i look online for a record of calls i made on my home/landline phone?

Questions

 • AT&T Phone Account

215

2

0

0

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How do I get 5g on my phone

How do I get 5G on my phone?

Questions

 • Plans & Features

257

1

0

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$30 monthly pre paid plan

can I take this plan to europe and send and receive calls/texts from USA

Questions

 • Plans & Features

286

1

0

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How to sign up with ebb

New customer

Questions

 • Plans & Features

335

1

0

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Need pay bill

Acc No. [Removed]

Questions

 • AT&T Fiber Account

124

1

0

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Upgrading Plan

My gateway is three rooms away from my bedroom. I cannot connect to my WiFi from the bedroom. Would upgrading my plan help me connect? Or should I just move my gateway?

Questions

 • AT&T Internet Plans

571

3

0

0

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Home internet

Hello can you provide an email were i can submit documents to qualify for low income internet? Thanks

Questions

 • AT&T Internet Plans

596

2

0

0

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Internet without phone

Is it possible to get just internet and not a phone? I want to reduce my costs. It's a hundred bucks a month to have a phone AND the internet. If I can get it without the phone, then it'd be cheaper.

Questions

 • AT&T Internet Plans

256

1

0

0

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How can I replace my sim card?

Happy w my prepaid phone but need replacement sim card

Questions

 • Account & Usage

421

1

0

0

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Unlock a prepaid phone

I have a prepaid phone that hasn't had service in over a year. I am being told that the phone has to be active for 6 months before they will unlock it.I can't get through to Customer Service because the # to that phone is not valid. Is the any way to unlock this phone. It is still a good phone, I ju

Questions

 • Account & Usage

258

1

0

0

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AT&T next program

I got an iPhone 5s 2 months ago on the next program and its still in great condition , I'm jus not satisfied with it . I was wondering if I would be able to switch it out for another phone ?

Questions

 • Phone & Device Upgrades

607

1

0

0

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How do I block ATT from sending message to me each month that pre-paid billing could save me money?

I already *am on* pre-paid billing.  Thanks,Rick

Questions

 • Account & Usage

327

7

0

0

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American customer support

Had a prepaid phone for a year. I do a lot of traveling and prepaid has horrible roaming. November 18th I went in to an AT&T store, cancelled the prepaid, changed my number and started a post paid account. December comes I get charged $85 for prepaid and $95 for postpaid. Call customer service and 3

Questions

 • Account & Usage

973

2

0

0

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Data stopped working or disconnected

About 2 months ago my phone ran a update from at&t. When I plugged it in at night and when I woke up the next day there was no data, no 4G , 3G ,or LTE symbol or anything. I've had no data ever since and it's driving me crazy. Have apps I want to use away from wifi and can't?please help!!!!

Questions

 • Account & Usage

378

3

0

0

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Data not working

Hi there my plan has just been updated as of today and its saying that all my data has been used. How is this possible when I have not even used my phone today off a wireless network really?

Questions

 • Account & Usage

314

2

0

0

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