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International fees

Back in August I was camping in the Thousands Island Area, NY. I called AT&T and spoke to an agent.  I was getting notices for International data rates.   I explained that I am not in Canada, but NY state.   He kindly removed the $100 fee and the $10 International Day fee He sen

Questions

 • Wireless Billing

39

5

0

International Day Pass not Connecting to Internet

I have an iPhone 11 and the international Day Pass does not connect to the internet in France, Mexico or Guadeloupe. But the advertising says you can connect to the internet. Thanks!

Questions

 • Device Features

254

13

0

international

I have 4 lines, 1 is for my 88 yr old mom and every month I have international charges. I've spent better part of day trying to block her from accidentally making intl calls. Can not do so via web, I've stayed on hold as long as 90 minutes, for days now. I CAN NOT GET THROUGH. Any thoughts?

Questions

 • Wireless Account

43

1

0

Closed

International SIM

I tried to reach out to you on website but I couldn't find the answer of my question. Can I talk to a real person in here I really need help about an international SIM card problem. I'm in another country now and my service deactivated. Please help and write me back

Questions

 • Network Coverage

82

4

International

Is international included in my plan. I am traveling to Aruba tomorrow

Questions

 • Account Features

132

2

0

0

International

I can’t seem to find where to add pay per use to my plan so my international day pass will work.

Questions

 • Network Coverage

214

4

0

0

International calls

Is Canada considered international?

Questions

 • Wireless Billing

42

2

0

International calls

How do I prevent or block international calls? I have an international call on my bill that wasn’t made and am concerned it was fraud and want to prevent any future issues.

Questions

 • Wireless Billing

65

2

0

International charges

I am being charged for an international call for 54min that I did not place. $216 + $57 taxes. I never place international calls. There is no way someone could have made this call from my physical phone. Customer service said since it appears to have come from my phone number there is nothing the

Questions

 • Wireless Billing

269

2

0

International Roaming

Can i use my AT&T Prepaid in India. Do we have any international roaming pack available

Questions

 • More AT&T PREPAID Discussions

56

1

0

International Calls

Will I get charged for receiving an international INCOMING call from Mexico from a USA phone number?

Questions

 • Account Features

27

2

0

Accepted Solution

Official Solution

international raoming

What is the difference between international roaming "standard" and international roaming "expanded"?  We have 2 phones on our plan.  Phone 1 shows standard and phone 2 shows expanded.  Also, what ind of charges can I expect while traveling outside the US?

Questions

 • Network Coverage

197

4

0

0

International roaming

Hi, I am in India currently and as per my employer my international roaming has been activated but I am not able to latch on to any network.

Questions

 • Network Coverage

72

1

0

International

I was just wondering if it was possible to add a line to my plan for someone in another country. England specifically. Would I be able to have them go get a phone there and add it to my plan here in the U.S.?

Questions

 • Wireless Account

20

2

0

International charges

AT&T did not provide details of LARGE International charges - could not get thsi information on the website.And could not reach AT&T via email, website or phone.

Questions

 • Wireless Billing

35

1

0

International Calls

I've been FaceTiming to Taiwan, and I just noticed that some of the calls were billed as international calls. I need to have these charges removed. I never have and do not make international calls from my wireless plan.

Questions

 • Wireless Billing

71

2

0

Accepted Solution

Official Solution

International Operator

Occasionally, I need to make "collect" (i.e., reverse charges) calls to a company in Australia.  I dial 01-61-xxxxxxxxx and get the international operator.  When I tell the international operator that I want to make a collect call, she says that service was discontinued several years ago.  I then ha

Questions

 • AT&T Phone Account

1K

1

0

0

International travel

I signed up for international passport 1 month pass. I will be out of states about 1.5 month. However, I was wondering if I still have to pay for us at&t bill charges. Is there a way to use only the international plan for 2month and not pay for us plans? Thank you!

Questions

 • Wireless Billing

19

1

0

Accepted Solution

Official Solution

International Roaming

I have a prepaid plan in the U.S.  I will be travelling in Vietnam in December for a week and in Bali for 10 days in January.  Can I get an international plan that will allow me to continue to use my home phone or is it better to get a SIM card in these countries?

Questions

 • Plans & Features

1.1K

1

0

0

International text

How can I text international?

Questions

 • Account Features

40

1

0

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