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I am no longerable to access the IMO Request Site. When trying to access the site I am getting a permissions error. Never seen that before, is there a reason the site no longer works for me? file:///var/folders/lw/fxf8pr953yl0pnbcdd8_lvh00000gn/T/TemporaryItems/NSIRD_screencaptureui_wh0sBD/Screensh
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Wireless Account
At&t customer support is not helpful. My issue requires actual technical support.
I purchased an unlocked galaxy s22+. It was once locked to att. I was using the phone outside the US with another carrier for a few months. I am back in the US and on the att network. Yet I still cannot update the phone to android 14. I tried contacting att support, but they were of no help. They ke
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Phone is a Caption Call phone which requires a connection to the internet. Unlimited phone service costs $40.99 and $56.99 after taxes. They had Internet 500 in January 2024 at $70 a month. (Was apparently upgraded from Internet 300 due to tempor
Hello, My mom has a severe hearing impairment and uses a landline telephone with closed captioning. The landline phone also requires an internet connection for the closed captioning. The price for the phone is $55 a month. The price of the internet recently when from $45 / month to $70 / month. It
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But why as a consumer should it be so difficult to notify the FCC that AT&T isn't meeting its obligations for the CAF II funding requirements? As far as I'm concerned I've already done that. In fact, I feel I've gone above and beyond what
I live in a rural area and don't have many internet options. I currently have Internet Air. Many times I get 50 Mbps download speeds, other times I get 3 Mbps (especially in the evenings). On average my signal data is as follows (these numbers are pretty steady): Band (ARFCN): 2(
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@RKCRLR Usually when you file an FCC complaint, if done correctly, they don't even look at it because it's from a single person and just pass it on to AT&T which results in a call from AT&T. FCC complaints are usually ineffective. That's why
I live in a rural area and don't have many internet options. I currently have Internet Air. Many times I get 50 Mbps download speeds, other times I get 3 Mbps (especially in the evenings). On average my signal data is as follows (these numbers are pretty steady): Band (ARFCN): 2(
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Internet came up between 3:30PM - 4:30PM. So about 4 - 5 hours after speaking with the gentleman from the office of the president. I have not heard why I was down, but at least I am back up now. Hopefully I will get a call with an explanation.
Last week I got an e403 called support twice, going through the reboot, reset, and moving it around the house before they RMA'd it. I was down for about 3 days until I got connected again Thursday night. Every thing worked fine until Tuesday afternoon when it just died and gave me an e403 error aga
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I tried filing a complaint with the FCC and AT&T responded with a letter that didn't address the problem. I challenged the response with the FCC and AT&T sent another letter saying it should get better in a few months and the FCC closed the
I live in a rural area and don't have many internet options. I currently have Internet Air. Many times I get 50 Mbps download speeds, other times I get 3 Mbps (especially in the evenings). On average my signal data is as follows (these numbers are pretty steady): Band (ARFCN): 2(
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If ATT fiber has been deployed and have an issue with copper the copper service will not be repaired but a forced migration to fiber or cancel the service. Please double check your billing again and for both services in case the numbers are transpos
Hello, My mom has a severe hearing impairment and uses a landline telephone with closed captioning. The landline phone also requires an internet connection for the closed captioning. The price for the phone is $55 a month. The price of the internet recently when from $45 / month to $70 / month. It
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I guess one of the points I'm trying to make is that there is apparently no way to get the closed captioning on the telephone without also paying for internet. Basically paying more than 2x the cost of a phone to use a phone with closed captioning. P
Hello, My mom has a severe hearing impairment and uses a landline telephone with closed captioning. The landline phone also requires an internet connection for the closed captioning. The price for the phone is $55 a month. The price of the internet recently when from $45 / month to $70 / month. It
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@RKCRLR You can always file an online complaint with the BBB. A complaint to the FCC will do the same thing. Both are forwarded directly to AT&T Upper Management and someone from the Office of the President will contact you. That's as high up in
I live in a rural area and don't have many internet options. I currently have Internet Air. Many times I get 50 Mbps download speeds, other times I get 3 Mbps (especially in the evenings). On average my signal data is as follows (these numbers are pretty steady): Band (ARFCN): 2(
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Hi @B1948J, we'd be happy to answer your question about deleting blocked messages, Please follow the below steps to delete: To delete messages using Link to Windows, follow these steps: On your PC, open the Phone Link app and select Link to Windows.
ActiveArmor is doing a good job of blocking unwanted messages but they all go into a log. The blocked messages can also be seen in Messages in Microsoft's Phone Link. How do I delete these blocked messages?
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@strange_steve If the data breach came from a vendor that AT&T uses, and there is every indication that it did, then the vendor had the leak, not AT&T. That being said, AT&T should be more diligent ensuring that whoever they use to handl
What is AT&T doing about the recent data breach, besides claiming it did not come from their network?
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I can tell you they aren't meeting the requirement at my location and haven't met it most of the time since it was installed although they sometimes exceed it by a lot. But I rather have the slower speed when I need it than the faster speed when I d
I live in a rural area and don't have many internet options. I currently have Internet Air. Many times I get 50 Mbps download speeds, other times I get 3 Mbps (especially in the evenings). On average my signal data is as follows (these numbers are pretty steady): Band (ARFCN): 2(
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Was the phone placed in airplane mode? Using the phone in airplane mode is the only way to prevent it from connecting to a cell network. Turning off data roaming just stops data roaming. It doesn’t stop connecting for calls and texts. Op
Twice AT & T has billed for international roaming charges that were disabled. Before sending my 14 y.o. daughter to Europe I visited an AT & T store in person in Siant Louis Park, MN to ensure that she wouldn't be able to incur additional charges. It took the store rep. almost an hour to fig
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My data randomly shuts off at the three spots i’m at most. Outside of my house where i’m parked, work, and a local park. Its strange one month it’s fine and the next completely dead.
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Network Coverage
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I finally figured it out. It turns out my work phone had paired to the earbuds and that was preventing my personal phone from connecting to the ear buds. Fixed now.
I can connect Galaxy S10e to the car with bluetooth, but not to my earbuds. I had wiped my phone and reinstalled everything. After which, I can only connect my bluetooth to my car, not my ear buds. Why?
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Did you conduct the local traffic test? It can be as simple as opening the port with TELNET, but it does need to be from a different computer than the host.
Any info on how to fix this? The router model is BGW210-700. The port has been forwarded in the router settings, both inbound and outbound rules have been added for both TCP and UDP in my firewall. Have tested the port on port checking sites such as yougetsignal while the server is running and no lu
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Hi @SkipSw! Thank you for reaching out to us! We understand that you're trying to reach our customer service support. We hear you and, are happy to guide you. The Community Forums are a public support option where other users, and AT&T, will tr
How do I change the number to which authentication messages are sent? I do not have an ATT cell phone number. Can I use another email address for authentication?
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The measurement standard for that reads: The speed tests are defined as a single measurement of download or upload speed of a 10-15 second duration between the testing location at the subscriber premises and an FCC-designated IXP. It is require
I live in a rural area and don't have many internet options. I currently have Internet Air. Many times I get 50 Mbps download speeds, other times I get 3 Mbps (especially in the evenings). On average my signal data is as follows (these numbers are pretty steady): Band (ARFCN): 2(
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I tried with another android phone, there is no way it will work I also checked again on Iliad and I read Per utenti Android chiamate temporaneamente sospese a causa della dismissione della rete 3G da parte degli operatori americani. Chiamate a
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Iliad roaming in USA
Hi, I am a long time AT&T customer (landline/U-verse).I needed to have an Italian phone number, working also in USA, so when in Italy I did buy a SIM from Iliad (https://www.iliad.it/) because it uses AT&T as carrier for the USA. Of course as soon as I did come back to the USA the phone can
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