
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
A message popped up stating "running low on storage space" how do I get rid of this message I have deleted pics and one app I didn't really need but still have message
Questions
•
Android
Accepted Solution
Official Solution
I have a ZTE k88 from att&t I'm un saudi Arabia and mi sim card is STC Ir reconize the sim and carrier, i can send sms but everytime that i try yo call don't allow me to do ir. And i can't receive calls either. Why?
Questions
•
Android
Accepted Solution
Official Solution
I need to free more internal memory on my ZTE z812 Maven running Lollipop Android 5.1.Can I delete any of the preinstalled apps (e.g. Amazon, AT&T Drive mode, AT&T Navigator, Games, etc) to free up internal memory? I am guessing that even if the answer is 'yes', I have to disable the apps fi
Questions
•
Android
Accepted Solution
Official Solution
I have an unlocked MF61 that is allowing me to connect to the wifi but can not go online. I also do not have 3g, 4g etc icon on LCD screen. Tech advised me to do a searfch for apn sefttings but i can not find the specific ones. Does anyone know them as well as any other settings that may need to be
Questions
•
Other Phones & Devices
Accepted Solution
Official Solution
Screen on the K88 Tablet goes to sleep or to black in 5 seconds
Questions
•
Android
Accepted Solution
Hi I'm Sagar ***** & I bought the following phone when I was in the USA in the year 2015-16. here is my number which I used for using AT&T sim: ***** I want to unlock this device now ZET Phone [Edited for privacy-This is a public forum. Please do not post pers
Questions
•
Phones, Tablets & Devices
I was given an unlock code for my zte z812 and it wont work what can I do?
Questions
•
Android
Is there any progress being made to fix the problem of the Velocity data bar not working with the latest software update? An exchange unit under warranty did nothing to fix the problem. Neither did a visit to the local AT&T store. AT&T says they are working with ZTE to resolve the problem, but in ta
Questions
•
Device Features
I have the same problem ashttps://forums.att.com/t5/Android/ZTE-ZMAX-2-Not-Updating/m-p/4749711# My ZTE Zmax 2 has build Z958V1.0.0B12. However, the following AT&T page indicates that there are least two newer builds, B14 and B16, available. https://www.att.com/devicehowto/tutorial.html#!/stepbystep
Questions
•
Android
I'm currently on build Z831V1.0.0B18 and want to download the B19 update and eventually the B29 Android 7.1.1 patch to my sd-card and run the update from there.Question #1: Is there a direct link to download the files?Asking because the software update is not showing up in:Settings/About phone/Addit
Questions
•
Android
I've been looking at replacing my aging Huawei B890-66 with a Nighthawk MR1100-2A1NAS or ZTE MF288. I found the Nighthawk for $149 and the ZTE from $59 to $79. The only issue is that I can't find concrete specifications on the device. Some Ebay listings claim it has 150 Mbps Cat4 LTE modem while oth
Questions
•
Other Phones & Devices
On the third I picked up a Blade Spark and I love it. But I was looking to see what the latest software update was on the Device How-to and it is different than what I have now. I have tried 3 times to have my phone check for an OTA update to only have it say Up-to-date. Can anyone help?
Questions
•
Android
I purchased an AT&T Blade Spark a few months ago. Initially, the phone worked great and I did not have any issues. I flew cross-country to Vegas a few weeks ago and turned my phone completely off during the flight. When I arrived in Vegas and restarted my phone, half my apps were missing! Ok, I relo
Questions
•
Android
is there an "OperatingSystem" for the zte z222 go ph???
Questions
•
Other Phones & Devices
Is there any way to access the pull down quick settings from the lock screen? All my other phones were able to do this without a problem. I'm using this until my S8 Plus is back from repair and it's driving me crazy! You don't realize how much you miss the little things (led notifications, pull down
Questions
•
Other Phones & Devices
Hello, decided to make a post about this, because I've been unable to figure it out after all these hours haha.My issue is simply this. Trying to port forward on the Mifi ZTE MF923.Watch the video. I show how it is supposed to work and that it doesn't and then I switch over to my normal router and i
Questions
•
Other Phones & Devices
ZTE Blade Spark was just purchased and activated with new number. Worked by all means correctly for maybe an hour. Received a few calls and sent out texts and received a few then it stopped working. Can't send texts. Can't call. Internet doesn't work unless on wifi. I didn't spend $70 for this phone
Questions
•
Android
I am so frustratedThe past two days I've factory reset my device around 20 times, have constantly been clearing the cache, and have even tried checking for updates with every preinstalled app enabled and updated to its most recent version, with the phone at 100% and connected to a charger I know the
Questions
•
Phone & Device Upgrades
This seems to be a common problem (links below) that I am experiencing, but what I've found just says to come here for advice. So here I am. They also say to send a PM here with personal details, but I don't see how to do that. The problem is that the ZTE Velocity Hotspot just stops, shuts down, af
Questions
•
Other Phones & Devices