Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (2)
Relevance
Accepted Solution
Official Solution
AT&T LTE situation with US ASUS ZenFone 2 ZE551ML
Not having a micro SIM, and only the nano SIM from my iPhone 6, I went to the AT&T store to get provisioned over to a micro SIM. There the associate decided, without my knowledge, to change my data plan based on the ZenFones IMEI number. Long story short, I no longer have an LTE based data plan. I w
Questions
•
Android
Asus Zenfone 2 ZE500KL stuck on H+
Following up to the following forum topic, there is a similar odd problem on my Asus Zenfone 2 ZE500KL (Worldwide version) in that it seems to be stuck on HSPA+ (H+) network after the recent purchase of a Go Phone SIM card.A little back story: this phone was purchased in France as I was living there
Questions
•
Android
