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Fraud- Worst Customer Service

Has anyone else been lied to by an in store employee, only to find out they locked you into a deal that ended up costing you more? I’ve been going round and round with various ATT employees and no one seems to be able to help.  Avoid ATT at all costs! I was with Sprint for 10 years and NEVER had an

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When the AT&T store is not resolving the issue about your new connection, how to escalate?

I was wrongly informed by a AT&T store agent when I took a new connection. I tried to contact the customer service and the store but they are not resolving the issue and on top of that store manager was so rude. When we ask her manager details she refused to provide the details and she was like do w

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How do you get a real person from AT&T to help resolve a problem?

I bought a new phone.  Pro-tech hit a wall transferring my data.  After several days of not getting a response from them I went back to the store where I was told they can't do contact/image transfers.  They offered no other way of getting help with the problem - brushed it off saying "AT&T hasn't b

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Lies, lies and more lies

Ok, I am going through the worst experience with AT&T in the last 3+ months.I had 5 cell phone lines , 5th line being a tablet.Since I never(hardly) used the tablet, I decided to cancel the 5th line to save $12 per month. So, I logged in to my AT&T account and tried to cancel the 5th line. But, I di

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Money Refund

I have officially had the worst customer service experience with AT&T over and over again over the same issue. Long story short they had no problem robbing me of hundreds $$ of dollars for little to no service. The only thing they took care of right away was shutting off my internet so now I have to

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