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U-verse Remote Troubleshooting

  Not to worry! Below are a few things you can do to restore functionality and get back to enjoying your U-verse service! Before you begin troubleshoot your remote, know this. The remote uses light to send the signal to the receiver. If anything is blocking the receiver, this can affect f

Questions

 • U-verse TV Equipment

21.2K

5

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Firmware Updates – Things To Know From AT&T

When is the update coming for my smartphone? The Update Is Out, Why Can't I Download It? You're wondering why your device has not downloaded the latest update, am I right?. The simple answer is, the update may not be ready just yet. Some updates are rolled out slowly and not all devices will get th

Questions

 • Other Phones & Devices

26.2K

7

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Official Solution

App Not Working - Solutions From AT&T Community Forums

Tips to Fix The App You're Using   Did you try to launch an app but nothing happened? Try our troubleshooting steps below:  Force close the app and relaunch it - varies on phone, browser, or device operating system Restart the device - You can find this information in you

Questions

 • Device Features

17.9K

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Official Solution

Can't Stream AT&T WatchTV - Help from AT&T

Solutions For You If you are having trouble watching AT&T WatchTV, check out some fixes below.    Before you can stream, set up up your account During setup, you can choose a free add-on.  Set up your account now. Enter your existing AT&T ID or create one if you d

Questions

 • WatchTV Activation & Setup

1.8K

1

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Official Solution

Not Receiving Calls & The Do Not Disturb Feature - Digital Phone

Digital Phone - Do Not Disturb Call Feature   We understand that some of our members are not receiving phone calls. This could be related to a feature known as Do Not Disturb. This feature prevents all incoming calls from ringing through, giving callers a busy signal. In some instances, this

Questions

 • AT&T Phone Features

5.2K

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Official Solution

AT&T Slow Wi-Fi - Fixes & Things to Know

First, let's try some fast fixes to speed up your Wi-Fi. Reset the modem Move electronics away from the modem Turn off devices not in use If the above does not work, try the following: Optimize your settings Sign in to Smart Home Manager Once signed in, scroll to the "Let's Scan fo

Questions

 • AT&T Internet Features

130.6K

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Official Solution

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Game Time - Channel Listing & Troubleshooting by AT&T (U-verse)

Get Back In The Game!      Hi all!   I hope you are excited as I am for The Super Bowl! It is going to be on your local CBS channel!   If you are not able to see The Big Game or having trouble with the broadcast, we have some steps below that should get you back in

Questions

 • Watching U-verse TV

4.2K

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Official Solution

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NFL Football Troubleshooting - Tips & Solutions From AT&T (U-verse)

It is Football Season!   We love football. We don't like it when we can't watch it! If you're having trouble with the broadcast, the steps below can help!    The Fastest Fix A reset is one of the fastest fixes for TV service issues and the dreaded red x. Modem (Re

Questions

 • Watching U-verse TV

10.3K

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Mobile HotSpot Solutions - The Best Spot for Your Hotspot

  There are a few reason why you may be having trouble with your HotSpot connection: Device or Electronics near your HotSpot Walls & Building design  The number of people surfing or streaming How far away you are from the HotSpot LTE Coverage - Check now! &nbs

Questions

 • Other Phones & Devices

11K

2

0

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Official Solution

att.net Login Issue

Hello all,   We are aware of an email issue that is preventing our members from logging in. We do not have a time-frame this will be resolved but our teams are actively working to address this.   Logging in using login.yahoo.com is a workaround.   -ATTU-verseCare

Questions

 • AT&T Internet Email & Security

22.3K

22

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Official Solution

Group Messaging Not Working on iPhone - AT&T Community Solutions

Learn how to resolve Group Messaging Issues Having trouble sending a text in a group message? What about just sending a text? Are you missing the conversation? That is never good but we can help with that!   How To Restore Group Text Functionality Fix 1 Close and relaunch the Message

Questions

 • Data & Messaging Features, Internet Tethering

211.6K

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Microcell stopped working on 2 phones after vacation, still works for everyone else.

My parents went on vacation and when they got back, neither one of their phones will connect to the Microcell anymore.  Never had a problem before and all of our other phones still connect to the Microcell like normal.  I have tried pretty much everything I could find in the forums so I am reaching

Questions

 • 3G MicroCell™

631

6

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AT&T provided unlock code does not work

EDIT: The code does work. It was not working the first 3 times I tried it. This is what I did to fix it. 1. Factory reset - no sim inside.2. insert att sim and go through setup wizard.3. power off phone then switch to different carrier sim.4. power on and when it asked for the code I entered it agai

Questions

 • Android

155

1

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HTC Inspire no longer connects to ANY Wifi network!

I have an HTC Inspire. It's about a year old. The other day, Wifi decided it didn't want to work anymore. I just thought maybe it needed to be restarted, so I tried that. But I quickly realized it wasn't able to connect to not only my home wifi network, but ANY network. Every time I select a network

Questions

 • Android

5K

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service tech never made it or called

We were having some spotty internet so we set up for a service call. The appointment was set between 12:00-4:00 pm on 7/11. We finally called about 4:45 wondering what happened. I had to take a half day off work just to be there. They said they would get in touch with the repairman and we would here

Questions

 • AT&T Internet Account

280

2

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3 way calling not working

Does anyone ever get answers or solutions in this forum?

Questions

 • AT&T Phone Features

592

5

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Sbcglobal Email not working

Hello, I do not have access to my email ending in @sbcglobal.net . I believe I was locked out due to possible inactivity? If someone could assist me, I would be very grateful. Thank you!

Questions

 • AT&T Internet Email & Security

401

1

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LTE Is Immune To Voodoo Magic

Called AT&T about no internetz and didn't get a fix. Had connection problems with my sonim. Switched my prepaid sim from my sonim xp5s to my samsung tab a. Now I can at least make calls and text. No dice on internet. Also kept getting a "Sign in to network" notification that sent me to a page that s

Questions

 • Samsung

158

2

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working in Poland ?

hello everybody, i'm going to buy one samsung galaxy s5 active and an iphone 5 from Ebay, but both of them are using your network AT&T, my question was if the phones will work in Poland?i thanks everyone for helping..Pierre

Questions

 • Android

2.2K

14

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SSH ConnectBot Samsung Galaxy S3 not connecting

I haven't used ConnectBot to connect trough SSH for a while. Today I tested it again, no problem over WIFI trough DSL, but after I turn off WIFI and the 4G Signal shows up, I am not able to connect anymore.Has SSH been deactivated from AT&T Network or is there a problem on my device. Thanks for any

Questions

 • Android

2.6K

7

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