I've tried everywhere for help except here. I got two S7 Actives the same day last June. One for me, one for my son. My son's phone receives regular OTA updates. Mine has not received a single one. I've been to the AT&T store, Samsung Experience at BestBuy, AT&T customer service over the pho

I've had this phone since June.  I'm currently running 3 email accounts on it.  The other 2 accounts are still updating, but my att.net email has not updated since Wednesday, 4/8/2015.  I've turned the phone off and on again.  I've reset the phone.  I've synced the phone to my computer.  Nothing has

AT&T help my S8 plus is stuck on Android 7.0 and every time I go to update it says there is non. I already factory reseted it and I have more than 100gbs free.