Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (28.7K)

Relevance

Accepted Solution

Official Solution

How did my account info get released?

i have been getting personalized text messages from random numbers posing as Walmart or AT&T i won’t click on the link as this is clearly phishing 9/21/22 “AT&T Free Msg: Apologies for the coverage issues on September 14, Ash! Here's a symbolic reimbursement: t2smz.info/bIsklUwNqh”

Questions

1.1K

5

0

Accepted Solution

Official Solution

MISTAKENLY SELECTED A PLAN THAT CANCELED MY EBB PLAN.

I accidently/MISTAKENLY changed my AT&T EBB plan to a AT&T Plan I DID NOT WANT AND DO NOT NEED, and possibly canceled my ebb plan. please help. HOW CAN I CANCWL THIS TRASACTION AND MAKE SURE I DIDN'T LOSE MY EBB SERVICE PLAN??? THANK YOU ALL FOR YOUR TIME AND HAVE A GREAT DAY.

Questions

365

3

Accepted Solution

Official Solution

Is there actually someone at ATT that can help?

I need to have the phone number on my profile changed as it is not mine, it is my spouses. The same number shows up on both mine and my spouses profile and I need to change it so I can use the SyncMyNumber function.  I have talked to literally 8 people and not one of them can actually help me.

Questions

153

5

0

Accepted Solution

Official Solution

Can someone please help me? Call history, I need to find outgoing calls made on November 8 ,9,10 from my parents ATT cell phone

After a 15 minute wait and talking to a person with a heavy accent in India who was no help at all, and i got cut off i am an desperate need of help. As i stated in the title i need to find my outgoing calls for November 8 ,9,10 from my iPhone. The ATT website is a disaster to navigate i tired usi

Questions

221

3

0

Accepted Solution

Official Solution

Rural house, 1-2 bars, do boosters work?

I currently have a personal ATT cell and an ATT federal government issued cell/hotspot. The only available internet is DSL with poor performance. Both of my cellphones get 1-2 bars and will not work for video conferencing (which is a must.) About a mile closer to town I get good enough performance t

Questions

306

3

0

Accepted Solution

Official Solution

Unlimited Elite Plan

want to cut the strings withthe big V.Want to bring my unlocked Samsung fold and get your unlimited Eliteplan but i would onlyneed ONE line would it be $50/month orwould it be more?O im a winback butfrom back in 1999.

Questions

169

2

0

Accepted Solution

Official Solution

I cannot call AT&T to resolve an issue with a phone!

Beginning 9/08/2021, I have been engaged in a frustrating issue with AT&T. It involves a phone that stopped working one day, a replacement being ordered, my original phone coming to life overnight, and me returning the replacement following the instructions to the letter. I've had multiple commu

Questions

61

2

0

Accepted Solution

Official Solution

How to print 2021 wireless account with paperless account app

How can I get a print out of all 2021 wireless phone statements? In the AT&T app I can view my statements but can not figure to print. I can’t locat a print tab. When I click the download I can view statement but can not print.

Questions

415

8

0

Accepted Solution

Official Solution

How do I get the discount on my current phone plan for being a Docter?

I know there is a service where we are able to get 30% for being a doctor or a nurse I just don’t know the link

Questions

224

1

Accepted Solution

Official Solution

Have not recieved my virtual rewards card

Have not recieved email for my virtual rewards

Questions

22

1

0

Accepted Solution

Official Solution

Account suspension

Hello, I'm in Europe currently and don't know when I will be back but I can't suspend my plan because there is no connection in Europe so the system cannot identify it's my so how can I suspend my account?

Questions

225

8

0

Accepted Solution

Official Solution

How can I change the email associated with my IMO discount?

At first I was just trying to get the email changed from my personal to my work email, so that I could be verified. I’ve been emailing you guys for 6 months trying to get my discount even processed. I’ve never been reached out to not once, and all because my manager misinformed me. Is there a help

Questions

377

1

0

Accepted Solution

Official Solution

How do I find fixed wireless internet information?

Since the pandemic started, I have been working from home full time, using a mobile WiFi hotspot as my only internet. No wired connections (phone line or cable) are available to the six homes on my immediate street and the other areas close to us.  Satellite is not a viable option for constant

Questions

464

3

0

Accepted Solution

Official Solution

Broadband blinks green and then red

The broadband light blinks green (for about 5 seconds) about twice a minute and then goes back to a solid red light.  We have no WiFi.

Questions

495

2

0

Accepted Solution

Official Solution

Account access overseas

I had to leave the country abruptly due to the covid pandemic, and now have been trying to access my wireless account through the AT&T website and app, but without success. I don't have network coverage, and everytime I try to login on MyAT&T, an automated message pops up saying that AT&T will try t

Questions

61

1

0

Accepted Solution

Official Solution

AT&T is trying to get my husband to pay for a cell phone he never had

We attempted to open a new cable tv account and was told that we had a remaining balance that was an past due charge account for $187. upon review none of the information could be verified other than my husbands name and security number. It appeared that someone opened an account in his name using h

Questions

156

2

0

Accepted Solution

Official Solution

Does AT&T not consider nurses first responders?

At&t does not consider nurses as first responders. Not even emergency room nurses. I wonder who they think will take care of them when they show up in the ER, fall out in public, have a wreck, etc. A lot of times a nurse will come to someones aid when a police officer or paramedic isnt around bu

Questions

177

2

0

Accepted Solution

Official Solution

Is there a way I can use my Netgear router for wifi?

Is there a way I can use my Netgear router for wifi instead of the AT&T. If so what is the best set up

Questions

418

2

0

Accepted Solution

Official Solution

APN profile for Iphone6

Do you have a APN profile for Iphone6? Can I download it ? I would like to use AT&T gophone SIM card with my Iphone6. Sometimes, the APN setting seems not to be able to be set automatically.

Questions

17.3K

2

0

0

Accepted Solution

Official Solution

Money left in AT&T PREPAID Account, when I switched to new plan

Can I get my money put back on my credit card or a check sent to me. On December 19th I transferred from at&t to Cricket Wireless. A Prepaid amount of $58.41 was put into my account but wasn’t able to transfer over to Cricket Wireless. The account was closed with at&t PRepaid.

Questions

373

8

0

Not finding what you're looking for?