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bad signal!

signal strength around 55792 has gone down 0-2 bars. is this something you are working on?

Questions

 • AT&T Phone Equipment

8

1

0

Account

How do find my at&t account number

Questions

 • More AT&T PREPAID Discussions

10

1

0

Being charge for a lost iPad Even though I provide a tracking that shows UPS picked up the pad

Even though I provide a tracking that shows UPS picked up the pad I made 28th ARichard turned an iPad I am a person with a disability living on a fixed income my caregiver returned the iPad to the post office I’m already tracking numbers it shows a UPS picked up the iPad however the iPad never got

Questions

 • Community lounge

11

2

0

Cell coverage

Anyone else having trouble with cell strength the last couple of months.. I am south of Boston MA and coverage was always good now I get 1 bar or no service a few times a day

Questions

 • Network Coverage

7

1

0

Equipment Billing Issue

i upgraded and added a line of service to get a promo of the iphone for 11 a month. Nothing told me i had to be on a certain plan when i activated and the online system offered me the phone for 11 dollars. When the first bill dropped the equipment discount was not there so i chatted with a care rep

Questions

 • Wireless Billing

8

2

0

Have had my unlimited plan for bout 3 weeks

Every time I try surfing the web, the phone shows full bars, 5g, I've used 2gigs of data and it doesn't allow me to do anything because my phone tells me I have no service. When I actually can do anything, its like I have a cell phone with dial up! (Edited per community guidelines) is wrong with the

Questions

 • Data & Messaging Features, Internet Tethering

8

1

0

Change of plan

I am currently under my parents' family plan. My husband and I are comparing AT&T with other wireless providers by cost, data, and coverage. Is it possible to leave the current family plan that I am under and transfer that number to a different provider?

Questions

 • Wireless Account

15

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0

Getting charged for an account I shouldn't have. I can't talk to someone to cancel

Hello, I tried to switch from T-mobile to AT&T so I started an account but when my iPhone arrived, they were unable to activate my account with the same phone number so I told them that I didn't want an account anymore and the employees at the store told me that I don't even have an account

Questions

 • Wireless Account

3

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0

frustrated

How can i get a verification code that is being sent to my internet box????? I am about fed up!!!

Questions

 • AT&T Internet Equipment

11

1

0

Loyal Customer Thinking About Switching

Dear AT&T,Good evening, I hope this finds whomever reads this; in bright spirits and enjoying the dawn of a new year. I have been a loyal AT&T customer since 2007 when the very first iPhone was introduced. Along with that brand new shiny iPhone came a monthly service plan that included truly

Questions

 • Account & Usage

100

2

0

Can receive mms but not send

I have an iphone 11 and just swithed from t-mobile. I recently realized that i cannot send an image to people through mms. (Apple's imessage system works.) So, for example, my daughter using her Samsung phone can s send a photo to me, but i cannot send one back. We are both on the same ATT pl

Questions

 • Data & Messaging Features, Internet Tethering

26

1

0

Lizingrid

Wireless VAP resets regularlyWhat might be a reason for the VAP to reset itself 3-4 times a week at the SAME time (8:05 am) each day? Are their any ways the VAP is controlled by the Gateway software. Though, I just changed the ethernet cable, it could not cause the regular reset, as it is inanimate.

Questions

 • U-verse TV Equipment

2

0

0

BYOD existing messages and voicemails

I have an existing ATT account. If I want to add a BYOD android phone what happens to the existing messages and voicemails? The phone is on another carrier at this time. I want to keep the messages and voicemails. What is the best way to retain these messages and voicemails?

Questions

 • Android

12

1

0

Closed

Covid19 DISTRESSES

AT&T is not what they say they are. In Kentucky, many families have not received unemployment benefits for months. My family falls under this. I have explained this for the last three months and I get the same thing I am so sorry. How is this company does not have compassion for families going t

Questions

 • Wireless Billing

52

4

0

Hi I have problem with prepaid

Hi I'm saebyeol kang  I'm using prepaid system, but I want to cancel it because I currently move to my country.  I forgot to cancel prepaid or autopay when I was in U.S. I tried to get temporary 4-digit through the text but It's not working becuase It's abroad. Is there another way I can cancel the

Questions

 • More AT&T PREPAID Discussions

20

1

0

deviceunlock portal did'n work!

Hello! i try to unlock my devices (LG V40: imei 359581090293842) at https://www.att.com/deviceunlock but can't so nothing, becouse "Oops! Looks like we're having network difficulties. Try again later" at all time in main screen. Could somebody help me to unlock att devices?

Questions

 • Device Features

12

1

0

Why did I get a $1 bill after I closed my account early by 3 days?

I cancelled my account on 11/27/2020 and the woman I did this with on the phone never sent me the email confirmation. Then I got a bill for $1 something you all are claiming I owe. Why? I received confirmation that you had received my equipment I sent via UPS as recommended. This is what I'm trying

Questions

 • Wireless Billing

9

1

0

Move internet service

Your website says I have to call to initiate moving my service but your phone system keeps hanging up the line after I choose to move my service and I have called repeatedly so I need somebody to reach out to me and get this started

Questions

 • AT&T Fiber Installation

28

1

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Outage

I'm having trouble with the mobile internet as well as calling at&t to at&t. Unable to use network at all. 

Questions

 • AT&T Internet Account

11

1

0

Recordings scheduled disappear and shows we NEVER watch appear as recorded.

The above mentioned issues started occurring after we installed a flat screen tv connected to a wireless tuner. Is it possible that the wireless tuner is being compromised by a security a security issue? Mike is my name - Thanking you in advance for your take on these issues.

Questions

 • U-verse TV Equipment

17

1

0

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