I use this number for personal as well as business. I want to keep this number for simplicity sake and to assure transparency among clients. I found little reference to keeping/transferring numbers when searching MyATT and the internet. Thanks in advance for your guidance.  wkmatl

Hello, I requested to unlock my Apple iPhone 5s device from ATT and the request was approved. However, I never received the pin code. Why?Thanks

I just had a new prepaid SIM card and a new unlocked phone shipped to me. I activated it successfully but I still have NO SERVICE. I can't sign in or create a new account because the system can't find my transferred number in order to sign me in. so I can't pay my bill or make a call and I have no p

ATT says my phone is eligible for a phone unlock then I get a message: "Hmm ... looks like we can't complete your request right now." So I try again and on the new screen after entry of my phone no. and information I get: "The information you have entered is incorrect. Please update and try again."

My I-Pad is out of date, it can no longer be supported according to the advice I received from ATT. I now need to cancel this device.  I've stayed on the phone so long.  Please help.

I was attempting to upgrade my phones last week. A chat agent input the order, but then had difficulties with the order, and passed me around to her supervisor and the billing department.  I’ve since spent five hours with seven reps trying to get it straightened out, without luck.  Whatev

I currently have a personal ATT cell and an ATT federal government issued cell/hotspot. The only available internet is DSL with poor performance. Both of my cellphones get 1-2 bars and will not work for video conferencing (which is a must.) About a mile closer to town I get good enough performance t

On Friday 2/25/23 I placed a order for 2 s23s I paid the sales tax and deposit of the phones, only one of them shipped today, and it says payment failed for the other phone when I’ve already paid. I’ve called multiple times but can’t get a forward answer, thank you .

I inherited my parents home, which 10 + years ago had both a land line AND DSL Internet. My mother dropped both (she did not use a personal computer enough to justify paying for the internet, and her cellphone carrier was Verizon and just used that for all calls). Today I called to get a landline in

I bought my Samsung Galaxy J3 2018 Model No. SM-J337A in September 2018. I used it for a month with AT&T prepaid network and switched to H2O prepaid for a couple of months. I never used the phone again after that. I now want to use the phone in another country and tried to unlock the phone by

The broadband light blinks green (for about 5 seconds) about twice a minute and then goes back to a solid red light.  We have no WiFi.

I want to upgrade my android to lollipop version but everytime i check my phone status for update its says that my phone is up to date. so how can i download lollipop upgrade.

I ordered the iphone 11 right after i submitted my order I got an email saying that it was cancelled and i did not receive my refund. So I call customer service and the lady tells me to call my bank. Why would i call my bank if i gave my money to At&t? Ijust want my money back.

Hi, I have a 5 week stay in England upcoming this summer. I have (and have had for several years) the International Day Pass add-on. Will I max out my monthly billing at 10 days? There is stated a 'never more than ten days billed per cycle' in the plan. Or are there other options for the

I do NOT want it, never have, never will, but I am billed $40.00 monthly for a service I never have or will use....WHY???? I NEVER requested it.Sincerely,Loyal Customer for over 10 yearsJC Peterson

I have an LG K10   and LG K20   --   both are "stuck" on Android Version 7.0   -- can I upgrade these phones?  (I need Version 10 or higher)   or are these phones too old, and that is why I can't get any new update?

I have prepaid number in AT&T and I'd like to get an online offer. Can I transfer my current prepaid number to the new one?https://www.att.com/buy/wireless/prepaid/plansAT&T PREPAID SM 8GB Online Offer

I have a Samsung SM-G955F unlocked international edition phone. It shows as offering LTE/3G/2G and VoLTE. Since it offers LTE, will it still operate after AT&T shuts down its 3G network?

I need to guys e mail me or send me my statement out going calls ang in going calls start to September 2019 to Feb. 20/20

We were suspended, but we were told we had till 6/30 because of Covid 19. This is our only phone and we have children at home. Can we get help