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Transfer from prepaid to postpaid account

I want to join more opportunities with an postpaid account.

Questions

201

3

0

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Not currently in the US / hold phone number temporarily due to the covid-19

Hello! As the subject line mentioned, I am not in the US currently due to the COVID-19 since mid march, I was wondering if I can suspend my bill but hold my phone number until September/October? And since I didn't use any data nor make any phone call, would it be possible to have a refund for the pr

Questions

286

2

0

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Unlock GoPhone while abroad

I have a Nokia Lumia 635 GoPhone with ATT.  I will be abroad this summer when the six months lock period expires, and I'm eligible to submit the unlock request on the ATT website. My question is:  Will the code be enough for me to unlock the phone and use it with a different carrier while I am abroa

Questions

2K

2

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How to print 2021 wireless account with paperless account app

How can I get a print out of all 2021 wireless phone statements? In the AT&T app I can view my statements but can not figure to print. I can’t locat a print tab. When I click the download I can view statement but can not print.

Questions

440

8

0

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Can I upgrade my sim card but keep the same number?

I currently have a galaxy s21, it supports 5g but my current sim card does not. Is it possible to just upgrade to a newer sim card that supports 5g and keep the same number?

Questions

64

1

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No instruction for sending back iPhone 12 Pro Max Trade-In

I bought an iPhone 12 Pro Max online and selected to trade in my iPhone Xs Max (which I’ve paid off) for $700.00 credit. However, there were no instructions provided in the confirmation email, in the box in which the new phone was shipped, and no mention of the credit or my old phone in my account.

Questions

216

3

0

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Swapping SIM to old phone from phone on payment promotion

My mom and I were both eligible for an upgrade, and recently upgraded to the iPhone 12 with the $1/month promo (with statement credits). My mom is a senior and having trouble adjusting to the full touch screen phone. She wants to switch her SIM back to her old iPhone SE for the time being, but st

Questions

75

1

0

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Downgrading iPhone 5 to iPhone 4

Can I use the same SIM card I now have, or must I order a new one? If I need to order a new SIM, can someone post a link or number I can contact? Much thanks. 🙂 [If it matters, I use ATT on an auto renew, pay as you go monthly plan]

Questions

561

1

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iPhone 12 SIM card question

Can you use a 4G LTE SIM card in the iPhone 12? Theres no 5G where I live yet and I would prefer not to change my plan and pay more until there is 5G coverage in my area. Also I can't wait too much longer to get a new phone since my iPhone 6 is on its last legs. No sense paying for 5G plan when ther

Questions

1.2K

1

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Changing plan after payment

Hi!I am currently on the $65 unlimited monthly plan. My plan renews at the end of the day today. Money has already been deducted from my card today. I was wondering if I can change to the $35/month plan instead. Is it possible to make that change and use the remaining balance for today's payment

Questions

196

1

0

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Calls and texts

I'm not sure what's going on with my phone will not let me call out at all . I can't send or receive any calls or texts. I need to reload my a ccount but in order to get the twerporay pin number I would need to be able to receive texts

Questions

57

2

0

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To get phone records from May June July and August of 2004

Is this possible?

Questions

153

1

0

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Is it unlimited text and talk to Puerto Rico on all pre-paid plans ?

Is it free on all the pre-paid plans to talk to friends and family in Puerto Rico ? I see that Canada and Mexico are pay per use on the first two pre-paid plans and is free on the " Unlimited Plan ", Is PR treated like part of USA and unlimited talk on all pre-paid plans ?  

Questions

97

1

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Paying off phine and line access fee?

If I pay off balance owed will I lose my 25$ deduction What is the deduction for anyway. I forgot.

Questions

1K

1

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Can someone please help me? Call history, I need to find outgoing calls made on November 8 ,9,10 from my parents ATT cell phone

After a 15 minute wait and talking to a person with a heavy accent in India who was no help at all, and i got cut off i am an desperate need of help. As i stated in the title i need to find my outgoing calls for November 8 ,9,10 from my iPhone. The ATT website is a disaster to navigate i tired usi

Questions

230

3

0

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my phone cancelled out I want to use it again

My phone cancelled out for none use. I want to use the phone again and use the number I have from a different plan.   I have already tried putting a Calling card on the phone but it still doesn't work.  how can i use the phone that I used about 6 month ago's?

Questions

71

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AT&T Internet Fiber

I'd like to know when you plan on coming out our way? 1705 S. 114th E. Ave., Tulsa, OK 74128.  We are stuck with Cox Internet and are tired of overpaying!!!

Questions

231

1

0

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Have not recieved my virtual rewards card

Have not recieved email for my virtual rewards

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36

1

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suspended account not restored after past due payment

i just paid my past due amount so why is my service still not restored?

Questions

102

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Fees and Taxes

How much is the tax rate on phone bills? What all is taxed? Also, what are the ‘state sales tax telecom, city sales tax telecom and county sales tax telecom’ fees now RANDOMLY added to my bill? Any reason one line would have significantly higher taxes and fees? That line doesn’t have a more expensiv

Questions

91

1

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