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Changing plan after payment

Hi!I am currently on the $65 unlimited monthly plan. My plan renews at the end of the day today. Money has already been deducted from my card today. I was wondering if I can change to the $35/month plan instead. Is it possible to make that change and use the remaining balance for today's payment

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164

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Unlimited means nothing.

Tired of hearing about being unlimited and then Being told that service will be slowed down if I hit a certain point. Greed is taking over the world. I was switched out of a grandfathered plan and told it would be better. It’s not. Stop limiting access for unlimited paid services AT&T and no more sm

Questions

203

3

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remotely delete a text from a prepaid phone

I purchased a prepaid phone for a lady friend of mine and she lives out of town.  Is there anyway to delete a text message on the phone from from my computer?   Thanks for your time.

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138

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Unlocking my old iPhone I no longer have.

Hello. Last December I gave my old iPhone X to my brother in law as a gift. He lives in the Philippines and unfortunately I didn’t get to unlock it before giving it away as a present. Can I still unlock it remotely if I have my old phone’s IMEI number? And which IMEI number should I use - the physic

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89

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Paying off phine and line access fee?

If I pay off balance owed will I lose my 25$ deduction What is the deduction for anyway. I forgot.

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979

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Data Use During Covid

I applied for and received verification of a data usage waiver until May 13th (or stated date). Was so glad to have that since our income only allows for a limited data plan and I've been working some and doing some research for work from home. Data speeds slowed as they typically would in a billing

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112

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iPhone 12 SIM card question

Can you use a 4G LTE SIM card in the iPhone 12? Theres no 5G where I live yet and I would prefer not to change my plan and pay more until there is 5G coverage in my area. Also I can't wait too much longer to get a new phone since my iPhone 6 is on its last legs. No sense paying for 5G plan when ther

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1.1K

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Can't reset my password because I am traveling

Hi! I'm in India right now so I need to put my number on hold. I'm trying to log in to MyAT&T but it's not letting me log in (even though I'm sure I remember my password).. so I click on 'forgot password' but then it sends me a TEXT with a new password, but I can't access that text because I am IN I

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77

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Prepaid to postpaid conversion from India

I have an at&t prepaid connection, and I'm in India currently. I would like to change my prepaid plan to postpaid to enable international roaming and avoid service disconnection. Can I do that while in India?

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90

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Need my name removed from account asap!

How can I get my name removed from a shared account? Im the secondary owner I guess you’d call it, I’m no longer able to log into the account on the app but I have the account number, the primary owner has stolen my phone and has taken my email off of the account but will not remove my name from it.

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49

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Bill adjustments when phone comes off contract

Will my cell phone bill be adjusted downward now that I have 2 phones that have met the 2 year contract requirement?  Both phones are eligable for upgrade without early termination penaties. Thanks for the information.

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2K

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AT&T is now charging for spam blocking that it used to include for free?

I recently upgraded my phone and now AT&T wants to charge me $3.99 a month for an "advanced" version of its Call Blocker feature. (Edited per community guidelines)? Before "upgrading," I had the option to permanently block a number as soon as I hung up. Now, to reach the "Block Caller" setting,

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332

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upgrade not credited

i did a up grade for my wifes phone which i turned in her old phone for 800.00 they have recieved it about 3 weeks now and nothing has been credited and i would like to know why also i upgraded my watch to the samsung 42mm classic which i returned about 3 weeks ago and its still on my account as not

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50

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Second Phone Line Under A Different Name

My wife and I are on the same account. The account is under my name.  Whenever she receives text messages, the voice announces that there's a message for me (my name) instead of using her name.  Is there a way to have her phone number associated with her name even though I am the account

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227

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Upgrade Android on unlocked AT&T Branded Phone with foreign Service Provider

I purchase an unlocked AT&T Branded Phone (Axon M) a while back through an Amazon FBA seller for use in Canada as a backup. It is passed the return period. I set up the phone working fine except Android version is 7.1.2 AT&T Software Update says it is up to date! I read there is

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60

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Spoofer using my phone number

I just received an anonymous text saying someone was using my cell phone number in a social security spoofing call. What should I do?

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68

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Online order-new customer

I just placed my order online, and the order is processing. Once it ships and gets here what happens? Does it come activated or do I activate from home,or do I have to go into at&t store? We got 2 iphone 5s' with a 2year agreement. All I had to pay was for the price of our phones, and it said our mo

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1.9K

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Can I reuse an iPhone X?

I bought an iPhone X and after having it for a while, lost it. Because I had insurance on it through AT&T it was replaced. After using the new phone, I found the "old" iPhone X but had no need to use it as it was replaced. Now I want to use it in place of my iPhone 12 mini, which it is too small

Questions

139

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Prepaid showing operation failed

I bought a prepaid 2 years ago to use for a work phone due to cell reception. Have not used it in at least a year. Went to reload minutes on it. Now it won't let me load minutes.

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465

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Call Protect App

I've installed and set-up the AT&T Call Protect App and service (basic, I don't pay for the extra features). When I receive a SPAM call I both report it, and block it.  My question is, does my list of blocked numbers clear out at some time or are they there forever?  The reason I ask

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