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My service was disconnected and I was told that AT&T has signed a do not cancel service due to the pledge that they signed to not cancel services due to the Coronavirus. When will my service be reconnected? This pledge is active for the next 60 days. I will make a payment on my bill in 2 weeks.
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Wireless Billing
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I am looking to sign-up for Fiber Internet. I already have an ATT uVerse modem which I paid ATT ($150 approx.) for when I discontinued my service at my old address. This was because I was out of the country for a number of months early this year and no means of returning the unit at that time. Can I
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AT&T Fiber Equipment
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HiI want to buy a family plan with AT&T. Can someone answer the following questions with specific numbers. 1. We are 10 friends using AT&T monthly package. If we get into a plan, what's the best deal in $/month. 2. What are the incentives like data? Hotspot ? HBO? Netflix ? Disney+ ? 3.
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Account Features
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My Daughter is in the U.S. Navy in GUAM her ship USS Theodore Roosevelt. She has COVID-19. My question is can you guys work out something where she will not pay a lot for calling and internet service. We want to stay in contact! Please help us.
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Wireless Billing
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Hi all, From March to September I have been in the US and have used an AT&T Wireless Service. In September I went back home to Europe. When I bought this, the representative told me that to cancel this I should just stop Autopay. Well, I did this but I have been getting invoices. At first I t
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Wireless Account
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There are many ways you can pay your bill. Check out the following links for methods to match your lifestyle. Ways to Pay Your Bill Pay your bill online Device How-To Center View and Pay Combined Bill
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Wireless Billing
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I have had to return back to Australia due to my college closing from COVID-19 so want to suspend my autopay but I can’t login from outside the US. I have tried calling 611 but only got a robot which said to login online which doesn’t work. Is there another way in which I can stop my prepaid payment
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Wireless Billing
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Hi, i've been a AT&T prepaid user, and haven't used my number since March 2020. now i want to reactivate it. is there a way? thank you!
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Account & Usage
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My family hasn’t had cell service for two days. We can’t call AT&T’s customer service to see what is going on, because we have zero bars. Their website claims that there aren’t any outages the area. But I have talked to multiple customers and they have been without service as well. Not su
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Network Coverage
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These are on my bill and an extra $40 for both of these services
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Wireless Billing
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Can you use a 4G LTE SIM card in the iPhone 12? Theres no 5G where I live yet and I would prefer not to change my plan and pay more until there is 5G coverage in my area. Also I can't wait too much longer to get a new phone since my iPhone 6 is on its last legs. No sense paying for 5G plan when ther
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Apple
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I applied for and received verification of a data usage waiver until May 13th (or stated date). Was so glad to have that since our income only allows for a limited data plan and I've been working some and doing some research for work from home. Data speeds slowed as they typically would in a billing
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Data & Messaging Features, Internet Tethering
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I have an at&t prepaid connection, and I'm in India currently. I would like to change my prepaid plan to postpaid to enable international roaming and avoid service disconnection. Can I do that while in India?
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More AT&T PREPAID Discussions
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I purchased a prepaid phone for a lady friend of mine and she lives out of town. Is there anyway to delete a text message on the phone from from my computer? Thanks for your time.
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Account & Usage
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Can i put my sim card from an at&t windows 10 phone into a new iphone 5s with straight talk, remove the straight talk sim card and have it with at&t.
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Other Phones & Devices
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Will my cell phone bill be adjusted downward now that I have 2 phones that have met the 2 year contract requirement? Both phones are eligable for upgrade without early termination penaties. Thanks for the information.
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Wireless Account
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I bought a prepaid 2 years ago to use for a work phone due to cell reception. Have not used it in at least a year. Went to reload minutes on it. Now it won't let me load minutes.
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Account Features
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If I pay off balance owed will I lose my 25$ deduction What is the deduction for anyway. I forgot.
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Wireless Account
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I just received an anonymous text saying someone was using my cell phone number in a social security spoofing call. What should I do?
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Other Phones & Devices
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How do I pay for the monthly balance for my installment plan online? All I’ve seen is ways to review my current balance and the option to pay the remaining balance which I do not have.
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Wireless Billing