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cost of a flip phone plan

Hi I am getting the run around from the att techs about how much the plan for a flip phone would be compared to my i-phone not including the price of the flip phone itself. The techs and the chat are saying the plan for service is the same price even though it would not include the internet...I am n

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137

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4G and wifi calling not working

I have a Moto G30 XT2129-2 from India. I took a new AT&T sim in Vestal and only got a 3G (H) network everywhere. My phone is a 4G and wifi call enabled device, but even with this I'm unable to use these features with AT&T. Kindly support

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302

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Iphone trade in

How much in store credit would be given for an iPhone 5 16gb in very good condition for a trade in towards an iPhone 6 plus 64gb?

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2.2K

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Text to 24444444

I don't have tje message to forward to 7726. The message isn't in my messages app at all, or could have been deleted. I saw it on my usage summary only So I've nothing to send to you. What is 24444444?

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191

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change caller id

change caller id to phone holder instead of phone owner's name

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346

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Please help a dumb Englishman moving to America!

I am British and am moving to New York in February next year. I need to get myself an American phone and number so I can sort a few things out. I have found an iPhone 6S Plus on AT&T that I like and can order from Best Buy, I can also get one of my friends in the US to pick it up and activate

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197

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No data on my Samsung A71 5g

How is this phone gonna be discontinued from working on the network after February, it's n the a716v 5g phone. I'm about to go to a different network yall are over charging me for no service, I'm not getting calls or texts and yall are so over priced I'm sick of it, how the f are yall gonna say thi

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533

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unlock - iPad Air 2 IMEI ID not recognized

Attempting to unlock my iPad Air 2, which I purchased from an AT&T Wireless store. This device has been on my AT&T Wireless account for 27 months. I even received a notification from AT&T acknowledging the device was eligible to be unlocked. When I input the IMEI ID on the unlock website, I receive

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1.3K

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Phone not sending picture messages.

Texts are going through fine, pictures are not. I have an S10 Plus. I have already done a network reset and a soft reset, as well as toggling data on/off following steps provided on this page: https://thedroidguy.com/samsung-galaxy-s10-plus-cant-send-mms-1099695#:~:text=Toggle%20mobile%20data%20Off

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1.5K

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covid -19 waiver date clarification

Hello, I need some clarification regarding the waiver form for those who are impacted by covid-19. The date listed on this link here https://www.att.com/help/covid-19/ (screenshot : https://imgur.com/YqGXmCJ at the time i wrote this) said "This waiver applies to these fees or charges incurred from M

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702

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Cancel AT&T Wireless from abroad

Hi all, From March to September I have been in the US and have used an AT&T Wireless Service. In September I went back home to Europe. When I bought this, the representative told me that to cancel this I should just stop Autopay. Well, I did this but I have been getting invoices. At first I t

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52

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Thy go to the secured Wi-Fi hotspot?

If I purchase a package from a third party...say optimum... for secure internet access will this action keep my information and internet surfing secure? Does at n t have an option for wifi security/ internet just for the phone at hand?

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478

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Delete Call Protect

Have the samsung gallaxy zfold4 and it will not allow me to delete or uninstall nothing and active armor doesnt work properly

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18

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Can I use my own Modem and Wifi router with the new fiber connection?

Coming from Xfinity Cox cable internet and New to ATT and Fiber connection. Can I use my own device? If yes, where can I buy it and will ATT help me set it up? I want to avoid paying the device monthly fee which is what I avoided with xfinity as well.

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507

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Promotion not being applied to my bill

I added a line to my account that already had two lines. With the new line, I used the promotion to pay only $5/month on my iphone XR and to get my activation fee waived. Neither of these promotions have been applied to my bill. I will not pay the activation fee nor pay over $5/month for this phone

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549

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UPS lost my iPhone return

I sent back my iPhone purchase through UPS. I was just notified by ATT (about four months later) that they did not receive my return and are now charging me for the phone. I have the ups tracking number but that number no longer appears to be connected to my return. What are my options?

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257

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Someone opened an account using my identity

I received mail about a Protect Advantage plan for a phone number ending in (Edited per community guidelines).   I did get a new cell phone.  My identity was stolen two weeks ago, and while I have shut down everything, it would seem someone was still able to get a cell phone plan using it.  I have t

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2K

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Beware of Order Cancellation

I was miffed to learn that per Customer Care Manger Mr. Duran in Colorodo, customer is unable to cancel pending order.  From a customer perspective Mr. Duran's asserted inability to cancel order that AT&T is unable to process per agreed to processing and shipping terms is incomprehensible, unethical

Questions

5.1K

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Can I suspend this account and use Sim for my number I have contract with

My mom and I are on a plan together, a contract. Well I lost my phone but I had an old one... So I went and bought a Sim card kit (use your own device). Well I activated it and now I would like to know if I can get rid of this account and number and use the sim for my contract phone   Please help! T

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827

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Down Payment for Phone

[Subject edited for better exposure] Do you have to make a down payment once you get the phone ? . Or you will just pay once you receive your phone bill.

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1.8K

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