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I am looking at taking my family plan to WingAlpha - they offer an unlimited data plan with 15gb hotspot each month for $50 per user. Is ATT able to match this? If not, we will switch.
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Wireless Account
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I changed service provider on one of our cell phones last year so that number no longer appears in my ATT account. How can I access the call history on that number while it was serviced by ATT?
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Wireless Account
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We were suspended, but we were told we had till 6/30 because of Covid 19. This is our only phone and we have children at home. Can we get help
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Wireless Account
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Closed
In the middle of March 2020, an inactive at&t prepaid phone that I own was given suddenly active (data only) despite the fact that i hadn't paid the bill in several months. I did some research online and found out that it was due to this whole coronavirus situation. The article I read stated tha
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Wireless Account
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Official Solution
I need to procure my wireless phone statements (with call and text message details) for a line that is now closed. The records are older than what would be available online. I need all months for the years 2013, 2014, 2015. I have tried calling and using support chat and have not been a
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Wireless Account
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I bought an iPhone 12 Pro Max online and selected to trade in my iPhone Xs Max (which I’ve paid off) for $700.00 credit. However, there were no instructions provided in the confirmation email, in the box in which the new phone was shipped, and no mention of the credit or my old phone in my account.
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Wireless Account
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I am looking to keep my phone number on a suspended account due to a nonpayment suspension. The plan has multiple members but I only want my line to be restored? Is this possible without the full balance paid as I am not the account holder?
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Wireless Account
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So I bought a phone from the apple store. got a SIM from ATT. I go to /getstarted because "getting started is easy!" according to the card that came with my SIM. On that website it incorrectly lists my IMEI. How would it know, I bought the phone from Apple. There is no way to e
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Wireless Account
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My friend who was helping me with cleaning my apartment, accidentally threw the return shipping label out with the refuse. I need to reprint the return label and the returns agreement form.
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Wireless Account
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Hello, I have 4 lines (lets call them A, B, C, D). I want to do an iPhone 13 deal for lines A, B, C with a 36 month contract and put line D on some cheap android phone. Now after a year, line A wants to get the iPhone 14 (this time fully paid, unlocked, bought through apple). Is it possible for l
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Wireless Account
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I need to have the phone number on my profile changed as it is not mine, it is my spouses. The same number shows up on both mine and my spouses profile and I need to change it so I can use the SyncMyNumber function. I have talked to literally 8 people and not one of them can actually help me.
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Wireless Account
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I transferred out of a joined group account year ago. My name is listed as the secondary acct holder. I have no contact with the primary or the pin # to take it off. Would a secondary account holder ever be made primary without consenting to it? Should I be worried about being held responsible or h
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Wireless Account
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How can I get a print out of all 2021 wireless phone statements? In the AT&T app I can view my statements but can not figure to print. I can’t locat a print tab. When I click the download I can view statement but can not print.
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Wireless Account
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So I am a patient care assistant why does at&t not honor me as part of nursing even though I do the same tasks as the nurses?? They won't let me get the discount because I'm an assistant to the nurse.😡😡😡
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Wireless Account
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Will calls and text made over wifi with cellular service off show up on my bill or call/text log?
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Wireless Account
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I cannot recover any important accounts because all verification is sent to my associated phone number for an account that is currently suspended due to non payment. Please help. ASAP
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Wireless Account
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Closed
My friend gave me a lumia 1520.I live in china,so i need to unlock the device to use my sim card. When i try to unlock the device,it always tells me:Oops! Looks like we're having network difficulties. Try again later.
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Wireless Account
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Official Solution
Hello, I'm in Europe currently and don't know when I will be back but I can't suspend my plan because there is no connection in Europe so the system cannot identify it's my so how can I suspend my account?
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Wireless Account
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i just paid my past due amount so why is my service still not restored?
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Wireless Account
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How much is the tax rate on phone bills? What all is taxed? Also, what are the ‘state sales tax telecom, city sales tax telecom and county sales tax telecom’ fees now RANDOMLY added to my bill? Any reason one line would have significantly higher taxes and fees? That line doesn’t have a more expensiv
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Wireless Billing