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Unlimited data while traveling in 19 Latin America countries, do I need to turn on international data roaming for it to work

In one of the Latin America countries and my mobile data isn't working like the plan says it should now. Phone and text is working fine. Do I need to turn on international data roaming? Will this charge me roaming charges? The details made it seem like my phone should work as if I were still

Questions

312

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0

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International model phone compatibility?

I see the Galaxy S20 Ultra 5G is compatible. I am looking at the international version of the same phone. Most Samsung international versions do say they are AT&T compatible but I can't confirm this one. Please help.

Questions

834

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How can I get a paper bill for proof of payment?

I need a paper bill for proof of payment for state appointment, i have att go how do i apprehend this

Questions

13K

10

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I want to leave the family plan my husband is paying on

My husband did not inform me or my kids that the service would be cut off because he is behind on payments. Most of our daily lives are connected to our phone numbers and we don't really want to start over completely because they are in college hours away. I know I'd still have to finish paying off

Questions

220

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upgrade not credited

i did a up grade for my wifes phone which i turned in her old phone for 800.00 they have recieved it about 3 weeks now and nothing has been credited and i would like to know why also i upgraded my watch to the samsung 42mm classic which i returned about 3 weeks ago and its still on my account as not

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68

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AT&T shows 1-3 bars of 5Ge, yet no connection

Every once in a while in NOVA, the cell signal has an issue where i get 1-3 bars, which is fine, except there is no internet connection or data connection. I cannot access google, Instagram, twitter, or anything else on my mobile data. AT&T, please explain this situation, there is no way to tell the

Questions

551

3

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Can I get two months of free service?

I have a att prepaid phone that a friend gave me that doesn't currently have service,can I get the two months of free service?

Questions

161

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SIM card locked, brand new iphone 13 pro max, is this normal?

How can I unlock my SIM card? Was told that was normal until phone completely paid for?? Does it being locked affect the working ability of my phone?

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1.7K

2

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Thy go to the secured Wi-Fi hotspot?

If I purchase a package from a third party...say optimum... for secure internet access will this action keep my information and internet surfing secure? Does at n t have an option for wifi security/ internet just for the phone at hand?

Questions

493

2

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No numbers to show in text logs

I've texted my step daughter in Colorado and I've always been able to see her number in the text logs. Now all of a sudden her number and my other step daughter from Colorado number doesn't show up. We all have Android phones. Could she have done something to make her number disappear?

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109

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large Bill credit for new wireless account

My first bill for ATT smartphone was $99 which I gladly paid in timely style... then today, before the end of cycle, I was given a large bill credit for $129 and NO cause spelled for it .....Has any one got a notion what the future holds for me and the corporation?

Questions

507

3

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AT&T Tower Not Switching to Red Lights at Night

We live a couple hundred yards from AT&T tower 153246, and it used to switch to red lights at night. Now, it stays in white strobes 24x7, which basically looks like someone is taking flash photos of our house all night.  It's pretty aggravating. Any way to get a message to the right peo

Questions

1.8K

9

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Account suspension

Hello, I'm in Europe currently and don't know when I will be back but I can't suspend my plan because there is no connection in Europe so the system cannot identify it's my so how can I suspend my account?

Questions

237

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Can lost SIM card be used for identity theft?

My son had his phone destroyed by some individuals and I've come to find that his SIM Card is missing from his damaged phone. Should we be concerned about potential identity theft and is there a way we can find out if his SIM card was used by someone in another phone?  

Questions

326

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APN profile for Iphone6

Do you have a APN profile for Iphone6? Can I download it ? I would like to use AT&T gophone SIM card with my Iphone6. Sometimes, the APN setting seems not to be able to be set automatically.

Questions

17.3K

2

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Can you email or send me a statement from Sept 2019 to Feb 2020?

I need to guys e mail me or send me my statement out going calls ang in going calls start to September 2019 to Feb. 20/20

Questions

102

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Remove my first and last name

Please remove my first and last name from appearing on home and cellular phones when I call. If all possible, Wireless caller or unknown caller should be suffice.

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485

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Calls to Mexican mobile and landlines

Hi! Can I make unlimited phone calls to landlines as well as to wireless phones to Mexico with the 55 Mexico and Canada plan?

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1.1K

1

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Galaxy note 5

I keep getting an error message "Sim card not found...please restart your device"and the phone jams up and I cant do anything but restart. Then it's fine for a few days and comes back.

Questions

1.2K

5

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Getting a new SIM for a new phone

I currently have an HTC One X+ which uses a micro-sim. I just ordered a Moto X off contract, which uses a nano-sim. I want to switch to that phone, so I'll need a new sim card. How do I go about getting the right sim card to transfer my service over? I currently have the $25 off the basic $40 plan t

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1.8K

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