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Wifi texting and calling

Will calls and text made over wifi with cellular service off show up on my bill or call/text log?

Questions

86

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IMEI HELP for trade in

Hi, I received a text telling me to send the IMEI in order to get a shipping label sent to me to print myself but do I need the IMEI from my old phone or the new one?

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86

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Problem to create AT&T premier account

I am trying so many times to create an administrator profile in AT&T premier.. i get an email to create an account but when I try to create the account from the link, I am re directed to create my account in My AT&T. The link they send me goes to myatt but not to att premier. Whats wrong?

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32

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How do I get an app I didn't subscribe to off my account?

So i got a text message saying i subscribed to an app. An 89.99 $ app. No way can i afford that i don't even know how it got subscribed. So im trying to cancel it and it keeps saying error, so how do i get this thing off my phone and not be accounted for something i didn't subscribed to? Thank you f

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946

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Airport Extreme with Arris BGW210

So we just got AT&T fiber and if a computer is hooked up to it directly it works great. When I connect one Aiport Extreme, I disabled both wifi channels on the modem and turned on IP Passthrough to the Airport Extreme. When I do this the router does get a public IP and it is able to connect to the i

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408

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Phone will not provision correctly, prepaid account completly messed up

So here is the what happened: Order an eSim from AT&T's Prepaid site and during the order process it asked if I wanted to transfer my number from my old carrier which I said yes and gave the info. Well when the eSim arrived I tried to activate it and it showed on the AT&T prepaid activati

Questions

98

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Upgrade and Trade in - Did I get any benefit from trading in my old phone?

My old phone was a Galaxy S6, and I had paid 548 dollars on the installment plan, out of a total of 684 total financed. I then went and upgraded to a Galaxy S8+. They had me trade in my old phone at the AT&T store, so I no longer have the old phone. Did I just throw away 548 dollars for no reason? I

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6.1K

4

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ATT.com/myprepaid

I am trying to access the online access to our account. They keep sending temporary  digit pin codes to the account.  I would like to get away from temporary to permanent pin codes.  How can we make a permanent change?  They are sending emails with no relevant information in the

Questions

153

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$2 daily prepaid plan

Is the $2 daily prepaid plan still available from ATT? need it for emergency only for my 95 yr old mother

Questions

3.5K

3

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At&t hotspot question

so, i'm in the middle of changing ISP's, so no wifi for a few days for me, and i wanna use my iPhone 6 as a hotspot till i get wifi. thing is, i'm not totally sure if there will be additional charges. reason being is being i have the 25gb no overage charge family plan, so even if i go over my 25gb w

Questions

886

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Visual Voicemail charge?

I do NOT want it, never have, never will, but I am billed $40.00 monthly for a service I never have or will use....WHY???? I NEVER requested it.Sincerely,Loyal Customer for over 10 yearsJC Peterson

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2.2K

3

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Pre-paid data plan in Puerto Rico

Will a pre-paid data plan work in Puerto Rico (after the sale to Liberty)?

Questions

480

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Wireless home phone not working due to 3G shutdown

AT&T has shut 3G down now and my wireless home service no longer works. I can find no information online about this service. The retail stores know nothing about wireless home phone service either. I logged into my account (which is different from other AT&T websites) and there is no informa

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401

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New Family Plan

HiI want to buy a family plan with AT&T. Can someone answer the following questions with specific numbers. 1. We are 10 friends using AT&T monthly package. If we get into a plan, what's the best deal in $/month. 2. What are the incentives like data? Hotspot ? HBO? Netflix ? Disney+ ? 3.

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71

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I am 500 dollars due on my bill and need covid-19 support

I have been out of work since late February and have not received a stimulus check or unemployment benefits. I am 500 dollars due on my bill and I don’t know what to do.

Questions

707

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Call history for a discontinued cell number

I changed service provider on one of our cell phones last year so that number no longer appears in my ATT account. How can I access the call history on that number while it was serviced by ATT?

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103

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Wireless TV receivers

Is there a model offered by AT&T that is better performing than all other models they supply?Also, i notice that the Cisco model puts out much more heat than other models (when the TV is on or off).Do you experiece this?

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204

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cancel I-pad

My I-Pad is out of date, it can no longer be supported according to the advice I received from ATT. I now need to cancel this device.  I've stayed on the phone so long.  Please help.

Questions

657

2

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Pantech Breeze III PC Suite.

I recently had to reboot my computer with WINDOWS XP PRO and lost everything including my PC SUITE for Pantech Breeze III. I need this to transfer pictures from my phone to computer via cable. PANTECH website offers a DL process for PC Suite but the DL never starts and the "go to" page is an error.

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4.4K

2

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I just started a new service with ATT and having issues with shipment/payment

On Friday 2/25/23 I placed a order for 2 s23s I paid the sales tax and deposit of the phones, only one of them shipped today, and it says payment failed for the other phone when I’ve already paid. I’ve called multiple times but can’t get a forward answer, thank you .

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56

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