Now that Old Man Winter is officially here to stay for awhile, it's more important than ever to keep home maintenance in mind. From potential frozen pipes to soaring energy costs, here are a number of simple things you can do to help ensure that your home is capable of withstanding even the worst of

Learn How To Set Up Your Device   If you're wondering how to use your new device or need help setting it up, we have you covered.    You will find information on how to: Set up your voicemailChange tones for different contactsAdd contactsMove data from one device to another Find your deviceAnd more!

I cant find the battery what do i do with it? blocked zte z222 i dont know whose phone it is

I added a $50 dollar refill card to my account on the 24th (the expiration date being the 26th), and while the account says it now has a balance of $50 it still shows the same expiration date and the only data on the account is from the 1G package that was added previously. I didn't see anything con

So i got a text message saying i subscribed to an app. An 89.99 $ app. No way can i afford that i don't even know how it got subscribed. So im trying to cancel it and it keeps saying error, so how do i get this thing off my phone and not be accounted for something i didn't subscribed to? Thank you f

This is a picture of a "fake tree" cell tower about 3/4 mile west of my house. It's situated next to an interstate than runs north/south. AT&T tech support said they are using this tower.  Is it possible to tell from the antenna's shape what kind of signal it uses? LTE? 5G? 4G?  Facin

hi I've got last month bill which includes my overdata fees, $15.00, but I don't see the rest of data in my current data this month after I used last month. I just used about 0.14GB over so I pay $15.00 more, but how come I don't get any rest of them about 0.86GB over. Could you please make sure of

So here is the what happened: Order an eSim from AT&T's Prepaid site and during the order process it asked if I wanted to transfer my number from my old carrier which I said yes and gave the info. Well when the eSim arrived I tried to activate it and it showed on the AT&T prepaid activati

Hi, My prepaid number was ported to Verizon and I was expecting pro-rated refund on unused days. Do you know how can I get that? I tried calling ATT prepaid on 800-901-9878 but it is not letting me in as my account has been cancelled for more than 6 months now.

Are prepared accounts eligible for device upgrades?

I would like to Upgrade from prepaid to regular

Hi there, I have currently a grandfather plan, it is a mobile share plan, we were advised that it cannot be retrieved, and I am ok with it, my question is would I be able to get the $700 credit if I trade-in my current phone?

I recently bought a unlocked device, but can't  use At&t data. It is a Samsung note 20 Ultra 5G

I called in today to troubleshoot because my phone internet wasn't working, phone on 5G but only got 2 signal bars and I can't send pictures via text. Still didn't get a answer but after powering off a few times as directed by the rep my voice-mail is gone!!! We people call it say I have never setup

I travel to the US twice a year and need to keep a constant phone number so friends know it's me calling them.  (Quite a few of my friends quite rightly won't answer calls from numbers they dont recognise.)I was recomended to use a Go-phone account. Last November I started the Go-phone account, topp

Say If i am paying 160 dollars/month on family plan for 4 lines.  How much do i have to pay per month if i switch to att next plan.     For example if att next per line is 20 /month, so it will be 20x4=80. so i end up paying 80+160=240/month.   Am i right? PLease explain?

When roaming internationally on ATT Wi-fi Calling, will I be charged for incoming calls? As of right now, I am traveling to Republic of Ireland on an AT&T Prepaid Elite Unlimited plan. I have put my phone in airplane mode since I haven't purchased any international day passes. My cell phone ca

I am at a complete loss with this company. AT&T has had my service active with a returned phone attached to it for almost 4 days. I do not have a device but they are unwilling to remove it from my account so I can add a working device. For 3 days, no one has tried to help resolve this issue... all t

I bought a motorola g7 and I checked the imei and it was not stolen then I realized it was google locked and have no idea how to bypass it please help me get in my phone

My old phone was a Galaxy S6, and I had paid 548 dollars on the installment plan, out of a total of 684 total financed. I then went and upgraded to a Galaxy S8+. They had me trade in my old phone at the AT&T store, so I no longer have the old phone. Did I just throw away 548 dollars for no reason? I