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Winter maintenance tips for your home

Now that Old Man Winter is officially here to stay for awhile, it's more important than ever to keep home maintenance in mind. From potential frozen pipes to soaring energy costs, here are a number of simple things you can do to help ensure that your home is capable of withstanding even the worst of

Questions

 • Other

1.6K

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Set up Voicemail, Change Tones, Add Contacts & More

Learn How To Set Up Your Device   If you're wondering how to use your new device or need help setting it up, we have you covered.    You will find information on how to: Set up your voicemailChange tones for different contactsAdd contactsMove data from one device to another Find your deviceAnd more!

Questions

 • Device Features

415

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$10/day international data plan

Do you switch to data roaming to use the $10/day international data program? And when you switch to roam on a US based unlimited plan you then get unlimited data in a country such as Kong Kong? Cirrrct??

Questions

 • Data & Messaging Features, Internet Tethering

4.4K

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A question about sin card if I didn't use it for a year

HiI have a question about my sim card, i bought it with call phone and sim card then I stop use it for a year.I was wondering is it still working if I top up money or it out of service by now because I din't use it for a year.Thank you and sorry if there is a mistake.

Questions

 • More AT&T PREPAID Discussions

464

2

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iphone 5s and windows 10 phone

Can i put my sim card from an at&t windows 10 phone into a new iphone 5s with straight talk, remove the straight talk sim card and have it with at&t.

Questions

 • Other Phones & Devices

512

2

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Need to cancel autopay plan on ATnT Mobile prepaid but not able to sign into account

Hi Team,I want to cancel the ATnT Prepaid plan on my phone (Edited to remove personal information) worth $55 (includes $40 US calling plan + $15 South Asia Add on plan) as i am unable to travel to the States due to the COVID-19 situation. I am not able to log into my Atnt account online as i current

Questions

 • More AT&T PREPAID Discussions

39

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0

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I need phone records from January 2020

How can I get those?

Questions

 • Wireless Account

113

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New Samsung Galaxy S20

Hi, this morning I went to the AT&T store and upgraded my Samsung Galaxy J7 to a Samsung Galaxy S20 -- the AT&T store associate transferred all my data, contacts, etc., over to the new cell phone ...now that it is fully charged I am looking for all my text message conversations but they are missing,

Questions

 • Samsung

170

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Iphone 5 C disk compatiblity with Samsung S 7 Edge

I currently have one of 3 lines in my daughter's At&t account. I want to change my phone to a Samsung S 7 Edge. Can I simply use my current chip/SD card in the Samsung?

Questions

 • Wireless Account

223

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Poor service at home - Samsung Note 4

I have been having issues with my service for the last several months. I have been submitting my issues for the last couple of weeks through the AT&T Marks the Spot App. I never get anything over 3 bars in my home and honestly is a rare occurance. About 95% of the time I'm flipping between 1 bar and

Questions

 • Samsung

490

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AT&T GoPhone Payment

Is tax applied to monthly plans?

Questions

 • More AT&T PREPAID Discussions

1.3K

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Swapped a microcell and only power light comes on

After 7 years, my Cisco 3G microcell stopped working, displaying a red light on the bottom "signal" light with all others steady green.  I obtained a swap DPH-154 model and registered it, but only the power light comes on-no other.  I've reset it multiple times over 2 days, with no results.

Questions

 • 3G MicroCell™

1.3K

6

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Need Help With Samsung Galaxy S6 edge

I just got my samsung galaxy S6 edge and I am having problems with the fingerprint scanner. I set all my fingerprints up and I have the setting for when to unlock the phone I use my fingerprint, but everytime I go to unlock the phone it wants me to swipe it instead of using fingerprint. The only tim

Questions

 • Samsung

1.7K

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Discount for access

I have 4 phones on my account, 3 of the phones, xxx-xxx-2842, xxx-xxx-2843 & xxx-xxx-4201 received a "discount for access" $20.00 discount. Why did the 4th phone xxx-xxx-9470 not receive the same discount? Lynn

Questions

 • Wireless Billing

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Closed

Introducing the Samsung Galaxy S7, Galaxy S7 edge, and Gear S2 classic!

Where can I find out more about the Samsung Galaxy S7, Galaxy S7 edge, and Gear S2 classic?

Questions

 • Samsung

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Help with special need for our Daughter.

My Daughter is in the U.S. Navy in GUAM her ship USS Theodore Roosevelt. She has COVID-19. My question is can you guys work out something where she will not pay a lot for calling and internet service. We want to stay in contact! Please help us.

Questions

 • Wireless Billing

86

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AT&T's Response to Mexico's Earthquake and Hurricane Katia

To help keep customers connected to those affected by the earthquake and Hurricane Katia, AT&T will automatically issue credits and waive charges for calls placed and texts sent by AT&T’s customers from the U.S. to Mexico from Sept. 8 to Sept. 10 in the local time zone. This includes calling and tex

Questions

 • Wireless Billing

1.4K

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New iPhone 7 Plus has terrible signal

I just upgraded from iPhone 6 Plus to the 7 plus. I live out in the country but my iPhone 6 Plus always had at least 2 bars LTE. My iPhone 7 plus has no service throughout most of my house. It's awful. I am getting text messages hours after people send them and I have to have my phone pressed to a w

Questions

 • Apple

8.4K

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Can’t login and out of state

I forget my user id, my password and zip code. Right now I am out of state, I need to open the international service so that I can receive phone call and text message.

Questions

 • Online Account Access

37

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Closed

Was this data deactivation intentional?

In the middle of March 2020, an inactive at&t prepaid phone that I own was given suddenly active (data only) despite the fact that i hadn't paid the bill in several months. I did some research online and found out that it was due to this whole coronavirus situation. The article I read stated tha

Questions

 • Wireless Account

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