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Winter maintenance tips for your home

Now that Old Man Winter is officially here to stay for awhile, it's more important than ever to keep home maintenance in mind. From potential frozen pipes to soaring energy costs, here are a number of simple things you can do to help ensure that your home is capable of withstanding even the worst of

Questions

 • Other

1.7K

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Set up Voicemail, Change Tones, Add Contacts & More

Learn How To Set Up Your Device   If you're wondering how to use your new device or need help setting it up, we have you covered.    You will find information on how to: Set up your voicemailChange tones for different contactsAdd contactsMove data from one device to another Find your deviceAnd more!

Questions

 • Device Features

487

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Rollover

I recieved a new phone 7-22-16. We lowered out usage from 25 to 15 mb. We are already getting noticed that we have used 90% of our alotted time, but in fact should have 20.80 mb left over from last month. Can you please correct?

Questions

 • Wireless Account

471

5

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Unlimited means nothing.

Tired of hearing about being unlimited and then Being told that service will be slowed down if I hit a certain point. Greed is taking over the world. I was switched out of a grandfathered plan and told it would be better. It’s not. Stop limiting access for unlimited paid services AT&T and no more sm

Questions

 • Wireless Account

188

3

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Getting a new SIM for a new phone

I currently have an HTC One X+ which uses a micro-sim. I just ordered a Moto X off contract, which uses a nano-sim. I want to switch to that phone, so I'll need a new sim card. How do I go about getting the right sim card to transfer my service over? I currently have the $25 off the basic $40 plan t

Questions

 • Apple

1.8K

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Visual Voicemail charge?

I do NOT want it, never have, never will, but I am billed $40.00 monthly for a service I never have or will use....WHY???? I NEVER requested it.Sincerely,Loyal Customer for over 10 yearsJC Peterson

Questions

 • Apple

2.1K

3

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I cant find away to put the AT&T carrier billing back on Google play store

Hi my name is Shantelle Gibson and yesterday I had the perched blockers off my phone whenever I went to try to make a purchase on my game it wouldn't let me so I called AT&T back they said if I enabled the AT&T carrier billing the it would work but it made the AT&T carrier billing disapp

Questions

 • Account Features

32

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0

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I was told AT&T was not turning off prepaid service

I was told by a representative that At&T was not going to suspend services for anyone including pre paid. It is sad that the largest provider of cell service and its rep are full of S@&T when U.S Cellular and t mobile and boost all care about people but AT&T dont. #timetoswitch

Questions

 • Wireless Billing

307

1

0

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Thy go to the secured Wi-Fi hotspot?

If I purchase a package from a third party...say optimum... for secure internet access will this action keep my information and internet surfing secure? Does at n t have an option for wifi security/ internet just for the phone at hand?

Questions

 • Wireless Billing

455

2

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Wireless internet for my family during this covid pandemic

Why is it that people here in WV can't get all access thats not fair we have lost jobs and our children need internet for school and I'm a mother of 6 and only can get the 75$ unlimited plan which I end up paying 10$ for 5 gbs last 2 weeks of month bout everyday this os so ridiculous I can not get i

Questions

 • AT&T Internet Plans

128

4

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Business cell to a prepaid phone plan?

Can I use my AT&T older business cell phone (Note 9) and switch it to a prepaid phone plan?

Questions

 • Plans & Features

38

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PREPAID TO POSTPAID

I would like to change from At&t prepaid to postpaid. I currently have the $65 unlimited prepaid plan with auto pay.  What do I need to do to change?

Questions

 • Wireless Account

284

1

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High Mobile Data Usage

I've been nearing my data limit for the month (4GB) over the last 3-4 days. AT&T sends me a text every morning that I am anywhere from 500-800MB of usage closer to, and then beyond, my limit. Both my phone data usage menu and AT&T's data usage logs do not show anything more than 200MB of dat

Questions

 • Wireless Billing

29

1

0

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How to change DTMF tone length on U319AA

I need the DTMF dial tones to be longer, in order to dial into my credit card & debit card 800 numbers to check balance, transaction history, etc. The default tone length is to short, resulting in missed or wrong numbers being sent to the respective automated systems.

Questions

 • Android

13

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Account access overseas

I had to leave the country abruptly due to the covid pandemic, and now have been trying to access my wireless account through the AT&T website and app, but without success. I don't have network coverage, and everytime I try to login on MyAT&T, an automated message pops up saying that AT&T will try t

Questions

 • Network Coverage

35

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How Does NEXT Work

Say If i am paying 160 dollars/month on family plan for 4 lines.  How much do i have to pay per month if i switch to att next plan.     For example if att next per line is 20 /month, so it will be 20x4=80. so i end up paying 80+160=240/month.   Am i right? PLease explain?

Questions

 • Wireless Billing

1.2K

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unpaid cellphone account

I have not paid my cellphone account since before the pandemic because this is my U.S. phone and I live in France and could not come to the U.S. I will be going to New York soon and want to use the phone again. I believe the number [EDITED] is still available. I now cannot find my account ID. I cann

Questions

 • Wireless Account

151

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Prepaid to postpaid conversion from India

I have an at&t prepaid connection, and I'm in India currently. I would like to change my prepaid plan to postpaid to enable international roaming and avoid service disconnection. Can I do that while in India?

Questions

 • More AT&T PREPAID Discussions

55

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Changing plan after payment

Hi!I am currently on the $65 unlimited monthly plan. My plan renews at the end of the day today. Money has already been deducted from my card today. I was wondering if I can change to the $35/month plan instead. Is it possible to make that change and use the remaining balance for today's payment

Questions

 • Plans & Features

147

1

0

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Verizon Galaxy S5 on AT&T Network, But No "Mobile Hotspot"

Can someone clue me in on what I need to do to get my Samsung Galaxy S5 that was given to me by my company that used to be on the Verizon network. I can get everything to work on the AT&T network except "Mobile Hotspot". What do I need to do to fix this issue!?!?

Questions

 • Samsung

1.9K

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