Note: Extreme weather or other factors can cause downed lines, including electrical lines. Always call your local authorities in an emergency situation. Never approach a downed wire yourself.   To report a unburied wire, exposed cable, or compromised man-hole covers both AT&T customers and

Please refer to the attached pictures.   I called more than a week ago regarding two large holes left by AT&T at the entrance to the Cypress Mill neighborhood at Skinnder Rd and Emerald Orchard Ln (Cypress,TX 77429). These holes have remained open for more than one month now and prese

I am planning on installing the CAT5e cable before my u-verse install and would like to confirm the correct routing. My setup will be for 4 TVs (3 wired and 1 wireless), DVR, Wi-Fi and 4 wired PCs. This is what I assume will be needed.  I will be using Cat5e cable (1) Cat5e cable from the NID to the

I have Uverse 25 package and do have a bonded connection (one of the connections connects much better than the other). I live down a street with only 5 houses. The road when I purchased the house was not paved. It is now paved and owned by the city. When Att put the cable down the road a technician

Hi, I want buy a longer data cable for my U-Verse Router (Pace brand, 5031NV model. I got it today).I would like to make sure that I but the right cable. It is the one that plugs into the green outlet on the router, and the green outlet on the filter (the filter being the thing that plugs directly i

Just had AT&T Fiber installed and it's great... except that the installer said he could not go into the attic or go on the roof so he installed the interior ONT directly on the inside wall on the second floor which is my spare bedroom.  Literally the farthest away from any of my devices and my offic