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low-income /senior discounts for internet

It is my understanding that AT&T has an internet service for low-income families. I would like more information about this and how do I apply for it, and what the requirements are ? Thank you, Wanda (Edited per community guidelines)

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Can we unplug the BGW210 router/modem?

We just had our router/modem replaced to the BGW210. When my daughter spoke with the ATT rep, she was under the impression we should NEVER unplug the unit. Is this correct?

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International call with wifi calling

​I will stay in Korea for a month. Can I receive the call from the US if wifi calling is turned on and I am in the area where wifi is available? If so, is there any extra cost? If not, what is the best option to get the call from the US for a month while I am in Korea? I need to receive calls and te

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166

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Wi-Fi connected to Visio TV, but built in apps say it is disconnected.

How do I get the Visio TV built in apps to work? I have a strong Wi-Fi signal on the TV, but they won't boot up, keeps saying it's disconnected from the network.  Also tried it with Ethernet, same thing happened.

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678

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Is it necessary to have my 2Mhz and 5Mhz radios to have the same SSID

Hello! My router/gateway got reset to factory default for reasons unknown to me. I was setting up the SSIDs for the 2,5 and guest WiFi. When giving the 5Mhz radio a different name than the 2Mhz radio the gateway complains when you go to save it.  I had to turn off the 5Mhz radio since th

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123

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Request for Letter of Availability

Hello, our client intends to develop in 3 different locations. I am needing separate letters for each location confirming data and internet availability.  Can someone please assist? 

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157

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How do I improve the speed on my 5268AC router?

Hello I have a 5268AC router and am currently on a 100MBPS plan. I am getting nice fast speeds of 5-35mbps.    I have tried rebooting it. Consisting of unplug for 1 minute plug back in. Have done this twice within 2 weeks.  Also I have tried going to less congested channel

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360

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Galaxy S4 Update to 4.4.2 breaks WiFi features

Hello.I just updated my phone via the OTA update to Android 4.4.2 (KitKat) and after the update, my phone's Wifi will not "Turn On" using the settings switch. The switch will let me try to enable Wifi but once I remove my finger it slides to the Off position. No error pops up. Additionally, when try

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AT&T Wifi Extender

What's the process for returning an AT&T Wifi Extender?

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1.2K

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I need a new router. Can I buy any router?

I have had this router for YEARS, once ATT said that they would send me an updated modem and bill me. They never did. Our original service is clunky, at best. The installers had trouble hooking things up correctly. So they installed a wire to a pole, ran the wire, outside, from the pole to our house

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We have a BGW320 ATT Router and need to connect the internet 150 around a pool area to our guest house.

We have Cat5E wire now that runs between our BGW320 ATT Router and our 4971Airpies ATT Extender. This Cat5E runs 150 feet around our pool area to our guest house.  We are experiencing a very weak signal on our 1 gig fiber internet.  What wire should I replace the Cat5E wire with to get th

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239

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Connect NetGear NightHawk X4S to ATT/Arris BGW210 on ATT Fiber Internet

I am looking for the set-up instructions. I know I need to enable bypass mode and then turn off wireless on the Arris BGW210 to avoid interference. I am looking for step by step instructions before I waste hours trying to configure this myself. Thank you in advance!

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408

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New Question - SIM Card

I have a hypothetical question based on an earlier setup. Previously, when using the ZTE MF279 Home Wireless WiFi 4G LTE Router with one of my phone SIMs worked perfectly, albeit slow.  I slapped my SIM card in that machine when I was out of town and had Wifi throughout the RV. Question is: do

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117

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Passpoints

This is my 2nd post on passpoints. When I knew for sure that someone had been accessing the apps on my phone, I turned off the WiFi from my 87 yr old Father's AT&T account. I knew that his WiFi was being accessed as well. I also " unsaved " it from my known networks. I did this to protect my Fat

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85

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Android Update to 4.4.4

I just installed the incremental upgrade to Android 4.4.4 and now my WifI turns off and on continuously by itself. It's bad enough that the entire world is getting updated to Android Lollipop but I get an minor upgrade to 4.4.4 and it made my phone worse. I'm extremely upset

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Fiber 100 to 300

I recently read somewhere that AT&T was discontinuing their Fiber 100. Supposedly the 100 customers such as myself would be upgraded to 300 and the 300 customers would upgrade to 500. I think this was supposed to take place this month sometime. Anyone heard of this or am I dreaming? If so is the

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167

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Do not go with ATT Internet

ATT Internet really not good to use, less speed. And more expensive.   I had finished legally 12 months contract. I had called customer service and gave notice not to extend the contract. I had submitted all the equipments as per the instructions provided by ATT. Now I see that ATT generated bill in

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116

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Splitting 2gh from 5gh so I can connect my HP printer to wifi

I have a 2.4gh printer that will not connect to my new AT&T internet. I had spectrum before and it came with 2g and 5g as two different connections. I have tried to replicate this multiple times with AT&T but when I go through the steps, all I end up doing is renaming the one network connect

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485

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How to turn off wifi radios on BGW?

I have a BGW 700-210 that I've connected my personal router to via Ethernet. I went into the BGW's settings page and turned off the wifi radios, but they're still broadcasting and devices can still connect to the AT&T network. I talked (way too long) with support and they claimed I need to disco

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383

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How to update an unlocked samsung to be compatible with wifi calling?

I have a model an unlocked Galaxy S20+ 5G (G986U1), which according to this(https://www.att.com/idpassets/images/support/wireless/Service-Capabilities-Unlocked-Devices-ATT-Network.pdf), is capable of using wifi calling when unlocked if it has a software update. The wifi calling option is simply not

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121

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