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Lease or Purchase modem/router

Can you purchase your own modem or do you have to lease from ATT?

Questions

452

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AT&T Passpoint EAP authentication error

I've been an AT&T wireless customer for many years, and keep reading about free WiFi hotspots with AT&T Passpoint, but have never been able to get it to work across many phones (all Android Samsung) and years. Usually I forget about it after my trip, but today I have a lot of time to debug.

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321

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Credit Reference Letter

O- I started an online chat today because of a failed understanding when I called customer service the first time. I’m in the the process of buying a house and my mortgage company needs a reference letter for my payment history. During the online chat, I waited at least 30 minutes until I got connec

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2.3K

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Samsung Galaxy S7 Edge issues with WiFi

Hello, I was wondering if anyone else is experiencing poor WiFi performance with thier Samsung Galaxy S7 Edge? My phone connects fine, has full WiFi service, everything else in my house that uses WiFi works perfectly fine. However, when I connect my new phone to my WiFi network it get very poor perf

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22.6K

21

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Prepaid Hot spot

Hello I have 2 accounts of hot spots wifi with phone numbers [EDITED] and [EDITED]. I charged my account with 90$ but it still doesnt show that its recharged. My wifi is not working. I bought an add on of 5gb which worked for 1 day.But I need the 100gb I bought for 90$ to be active. Please help. I a

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143

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Improving speed with NVG 510

I have run the speed tests, done all of the tips for improving my speed, and it is still in the 6/.7 range. The last tips to try are to add a Wi-Fi extender and/or new modem. I am in a small apartment and do not have any dead spots. Is there an extender that is compatible with this modem? If so

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644

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How to create AiMesh network with Uverse modem/router

I just switched from Comcast coaxial service to AT&T fiber with a Uverse modem/router. My old AiMesh system had a Comcast modem (no wifi) to which I attached an ASUS wifi router with a few ASUS nodes throughout the house. I will be buying a new Wifi 6E AiMesh system. Is it possible to use the

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296

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Can I have two different routers in 1 house with the same carrier?

Can you have two different routers in 1 house but has the same carrier For example: in the living room there is 1 Uverse 5268AC router and another same router in my brother's bedroom.

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135

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Smart TV Internet Troubleshooting - Solutions from the Community

Learn how to resolve Intenet Issues on your Samsung, Sony, LG, and other Smart TVs Did your smart TV recently lose its internet connection? If so, the following steps may help resolve the issues you are having.   Things to try for your SmartTV Make sure your internet is connection is working

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18.1K

3

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ATT UNITE Netgear 770s WiFi No Battery Error

My only internet access is the ATT Unite wi-fi hotspot.  From the first day we got it the Netgear 770S operated flawlessly, no problems.  Then about a year into the 2-year contract this device is no longer viable.  It started with a No Battery error.  I visited the Netgear forums to see if anyone el

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22.2K

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How to connect ATT BGW320-500 to TP-Link AX3000 Deco 60 Mesh Network

I was recently set up with ATT fiber optic 1000 service and the BGW320-500 gateway. I was able to connect it to my TP-Link AX3000 mesh network (3 satellites/nodes) with no problems.  Speed checks around the house are good (in the 500-700 mbps range).  The tech who set up the ATT service a

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6K

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Text from 91639 that WiFi Isn't Reaching All Devices

Received the following text from short code 91639: Hi, it's AT&T. Looks like your Wi-Fi signal isn't quite reaching all the devices in your home. Go to https://my.att.com/t/zPNPp6OmsKe7Iqq to find the weak spots. Text STOP to opt out of receiving updates about your services. Espanol? Envie

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5.6K

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Check your AT&T internet speed

To Begin a Speed Test: Prepare your network to get accurate results Delete your browser’s Cache, Cookies, and Temporary Internet Files. To find out how please go here Stop all downloads, streaming, applications, or programs that may be using your Internet connection Use a wired co

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154.2K

11

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Two laptops running W11 Pro cannot see each other on the network and one laptop cannot access the USB laser shared from a hub.

Both laptops have print and file sharing enabled. USB hub is attached to one of the laptops & is shared but is not seen or accessible to the other laptop.

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18

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Damage to AT&T property at apartment complex since Saturday

There was an accident in front of the apartments and the pole and the green box were destroyed. At this point, we cannot get internet service into the complex. Someone needs to come fix the equipment.

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26

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Internet gateway PACE 5268ac

Can I my internet service with AT&T and by my own router to replace the PACE?  Or do I have go with a new provider?

Questions

554

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ActiveArmor blocking selectively on iPhone 13

I have this peculiar problem. I can use 1GBPS Home Internet (and wi-fi) on my iPhone XR cell (Primary). However, another cell iPhone 13 (Secondary) can’t use wi-fi to browse the You Tube or other Voice calling apps. It seems that ActiveArmor is blocking the traffic. The moment we switch to LTE conne

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241

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2020 Holiday Special for AT&T customers???

Recvieved a phone message telling me that old iPads are being handed out to make space for new Pro 2021 iPads. Is this a scam???

Questions

7.1K

17

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Multiple Sockets / Gateways option?

I have my main property but also and ADU (really a glorified garden shed  that I use as an office).  Can I have the fiber run to each (a socket in each), and then install two router/gateway or similar? I have used range extenders in the past but they don't really cover it so well as the other buildi

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44

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Frontier Fiber and Verizon Fiber internet are used in my property, Why is ATT fiber not available?

Frontier Fiber and Verizon Fiber internet are used in my property, Why is ATT fiber not available?

Questions

187

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