Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (2.2K)

Relevance

Accepted Solution

Official Solution

Prepaid phone not working off of wifi

I have recently bought a pre-paid phone. I have activated it and chose a plan and also paid for that plan. But, it will not allow me to call or send messages unless I am on wifi. How do i fix this so i can call and send messages and essentially use my data off wifi?

Questions

108

1

0

Accepted Solution

Official Solution

adding a wired printer to the network via gateway (USB/ethernet)

Hi all, I'd like to add a (Edited per community guidelines) printer that does not have wifi connectivity, but does have network connectivity. I am hoping to connect my printer to the gateway and be able to print wirelessly. Can anyone help with pointers? Can this be done?   T

Questions

501

3

0

Accepted Solution

Official Solution

USB mobile modem

Hello, We're a French orchestra (Ensemble Correspondances) coming in 15 days for a tour in North America (USA and Canada) and would like to know if AT&T would lend or sell us a USB or Wifi mobile modem from April 25th to May 18th.  Many thanks in advance for your help,  All the bes

Questions

438

5

Accepted Solution

Official Solution

Enable WIFi Calling on unlocked HTC 10

It's supposed to be in the Call app under "Enhanced Call Service." It is not in there. Was advised by AT&T rep that their policies had changed and will no longer intentionally block WiFi calling from unlocked, non AT&T branded phones. Rep altered the necessary provisions so that my phone could make

Questions

9.4K

13

0

0

Accepted Solution

Official Solution

Use of 3rd party Wifi Router with my ATT FO Internet service

Hi, Is there any documentation or articles on how to setup a 3rd party Wifi router on my home network with ATT Fiber Optic Internet service? Thanks apn

Questions

487

4

0

Accepted Solution

Official Solution

wifi extender

How do i connect to new installed wifi extender

Questions

126

1

0

Accepted Solution

Official Solution

AT&T Wi-Fi Calling

 Talk and Text in More Places! Hello Community!   We all have run into those areas where we don’t have the bars we need though.  To help keep you connected, AT&T has introduced Wi-Fi Calling! Wi-Fi Calling lets you talk and text from indoor locations where it’s hard even for a

Questions

113.4K

267

0

Accepted Solution

Official Solution

AT&T Roaming Hot Spots

I could swear that I saw somewhere that if you were an AT&T U-verse Internet subscriber that you might have some kind of ability to hook up to AT&T Wi-Fi "hotspots" located at various places scattered around the city (Fort Worth, Texas to be exact). Is there a list of where these hotspots ca

Questions

32

4

Accepted Solution

Official Solution

WiFi drops almost daily

I have ATT Fiber and the Pace 5268A U-Verse Modem and a Google Wife mesh system (recently replaced with Netgear Router). I noticed that my WiFi connection was dropping every day or every other day and thought I would have more control by replacing the Google Wifi mesh system. Through research and co

Questions

85

2

0

Accepted Solution

Official Solution

Why Dont I Have Access To Fiber?

I saw a few workers installing a fiber line next to a school and that school is only 3 or 4 blocks away from me and still, Fiber isn't available in my area for some reason! I'm thinking of switching to an actually good service where my crappy DSL wifi doesn't shut off every 10 minutes.

Questions

1.3K

2

0

0

Accepted Solution

Official Solution

What are the monthly options for buying an iPad Pro?

I want buy an ipad pro with montly plan,but i don't want have plan.What are my options?I can cancell the plan after a month?Because I want paid it montly only the ipad pro.

Questions

389

1

0

Accepted Solution

Official Solution

DNS/DHCP Server and Cascading Router

Hello, This is a general discussion of my experience with DNS and DHCP with my own router and a question about cascading. I had been on the bonded pair 45Mbps internet with ATT for years, and I use a TP-Link with DDWRT software as my main network router for Ethernet and WiFi, using a LAN port o

Questions

553

2

0

Accepted Solution

Official Solution

how to block certain websites

I have a child surfing other sites during virtual school time. How can I block certain website during daytime hours?  I use smarthome manager to block devices, but this will not work in this case.  She needs to use this device.

Questions

3.1K

5

0

Accepted Solution

Official Solution

Is Wifi calling feature available on ATT prepaid plans?

Is Wifi calling feature available on ATT prepaid plans?? I'm currently an AT&T postpaid customer and have wifi calling available and want to make sure that wifi calling feature is available in prepaid plan before switching. None of the ATT prepaid plan details tell about wifi calling availabl

Questions

715

5

0

Accepted Solution

Official Solution

Closed

Service issues with Xbox One

I want to change my NAT Type on Xbox One, it is on strict. I also dont know my system password and where to find it.

Questions

25.8K

8

0

Accepted Solution

Official Solution

Why Is My Internet Incredibly Slow At Night? – Tips & Solutions From the Community

Learn why your Wi-Fi may be slower than it should When the sun goes down, the creepy crawlies come out, fireflies dance in the sky, and witches cast spells on your Wi-Fi to slow it down. Okay, witches are probably not the problem, more than likely gremlins though. Just kidding. But here is the t

Questions

520

1

0

Accepted Solution

Official Solution

I am still being charged for HBO Max

I ordered AT&T Fiber on May 30th, 2022. There was a promotion offering HBO Max at no extra cost. I have been signed in through my AT&T credentials since then, but I'm still being charged $14.99 by HBO. My AT&T account shows that I have HBO Max. When I click "Start Watching Now" it tak

Questions

193

2

0

Accepted Solution

Official Solution

Trying to figure out best way to use Deco AXE5400 with BGW320-500.

Help please: What would be the best configuration, in the following situation: 2 G Fiber optic into room top back of home, into BGW320-500.  1 Deco unit connected.  Work at home station requiring hard-wiring in room below.   3500 square ft.  3 unit Deco AXE5400 Mesh.&nbs

Questions

358

6

0

Accepted Solution

Official Solution

Trying (and failing) to get Plex setup via Eero through BGW320-500

I have been trying since August to get my Plex setup to stream outside of the house on my eero network. I have ports forwarded, WiFi turned off on the BGW, and it occasionally connects for a second and then loses connection. It's driving me mad! I am reasonably tech savvy but a little stupid when it

Questions

50

2

0

Accepted Solution

Official Solution

I'm looking for a couple answers about my prepaid bill

I have a couple questions. I was looking at my phone record history and I noticed some data has been being used at times when I wasn't using my phone and I was wondering why my phone was using data when I've been connected to Wi-Fi the whole time. I aslo see something on my bill as a incoming text

Questions

54

3

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.