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I purchased a Netgear LB1120 modem and a pre-paid AT&T SIM card. I have already purchased the 8gb plan. I have logged in to verify that I have data. When I try to go to the wifi I get a message from AT&T saying "It looks like you want to use data but have none available. You may need to add a data p
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More AT&T PREPAID Discussions
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My father is elderly, fixed income. We'd like to get him off Comcast (very expensive.) Can we use the ACP funds for him and get the $20 plan (possible add $10/month Mobile Hotspot) to be a reliable internet fee for his home?
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More AT&T PREPAID Discussions
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Hello, I would like to signup for three WiFi hotspots. I found this page: https://www.att.com/prepaid/mobile-hotspot-tablet/ which lists a $25 per month plan that would involve paying the entire $300 annual amount upfront. I would like to do that for three hotspots, however, I see no means
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Wireless Account
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Hello - My husband and I are planning to cancel our U-verse service that includes (U-verse cable...not Direct TV) and Internet. I have looked everywhere on the 'myAT&T' mobile app and also gone to att.com/myatt online. The online account keeps trying to get me to merge my accounts,
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U-verse TV Account
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We are traveling to the USA in November. We would like to use our HotSpot Device Velocity (MF923) again. This is still possible after the shutdown of 3 G. Question: can I buy a HotSpot - Data Plan in a local AT&T Store? Or do I have to order this beforehand so that it is also in stock?
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Plans & Features
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I'm not getting near the wifi speed I would expect on a laptop 5 feet from my new BGW210-700 router. Was getting better on the 5268ac. See anywhere from 120mb on the high tests right after equipment reboots down to more common 15 to 20mb tests. I have 15 to 20 devices that can connect. Laptop, t
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AT&T Fiber Equipment
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How do I connect to the cloud to manage my account??
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Wireless Account
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The walls in my home block a wireless connection between the BGW 320 gateway and devices. Fortunately, I have CAT6 wiring the ends of my home where WiFi connection is spotty so I can add wired extenders. I do have 4-5 year old Netgear Orbi, which I was planning to use instead of the AT&T
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AT&T Fiber Equipment
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Hello I want help. I bought an iPhone from Saudi Arabia, used and locked from the telecom company. Can I pay the contract and unlock the network? How do I know how much is left on it? I don't know how to use the official websiteI don't have any imei
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AT&T Internet Plans
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Hi, we will be traveling within the US for two months this year and will need to use computers and cell phones while traveling. Our current plan with AT&T will not provide us with adequate data for our travel. Is there any option to use my cell phone as a hotspot and purchase additional d
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Phone & Device Upgrades
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Hello:Is there anyone who might be able to lead me in the right direction regarding a few questions that I am eager to have answered that pertain to Cable Modem Routers? Specifically, I would like to change/replace out the cable modem router that AT&T issued me when they first installed my internet
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AT&T Fiber Equipment
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I just bought my first home in the middle of a major city and since I have been an AT&T customer since 2013 I figured that getting Internet would be easy. WRONG! I called AT&T several times and I kept getting the same response, "AT&T doesn't service my area". The only problem with that is that they
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AT&T Internet Installation
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If I buy an AT&T day pass, is that all I need to access the internet via my iPhone and iPad? I don't intend to make any local calls.
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Apple
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I purchased a locked AT&T phone (S9+) so I can have Wi-Fi calling, visual voicemail and some other features that unlocked phones can not have. Can I unlock my phone from AT&T, but keep them features? I won't be leaving AT&T, just unlocking the phone. Thanks,
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Device Features
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For the past few days, one of my Smart Extenders only blinks green and shows up offline in Smart Home Manager. I have disconnected both the Gateway and the Extender on several occasions. Hit the WPS button on both following reconnecting to power. I am also having a similar issue with one of my U
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AT&T Fiber Equipment
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I have 1G Fiber (Houston). My equipment is: Pace 5268AC AirTiesW 4971 x3 (2 upstairs and 1 downstairs)--leased for $5/mo I still have drop/dead zones and frequent drops of wifi, particularly upstairs. I have older 4921 extenders, but i am told that i cannot mix and match extenders.
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AT&T Fiber Equipment
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I received a new BSW210-700 router to replace my previous one. How do I change the name and password of the new router to the ones we used on the original router? In the directions it says if I make any changes I have to "ensure that identical changes are made to both radios; otherwise
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AT&T Fiber Equipment
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Learn how to improve your Wi-FI speeds and why your internet is not working like you think it should First, let's try some fast fixes to speed up your Wi-Fi. Restart the modem Clear up the modem environment Turn off devices not in use This clears up the backend process that may be slowing yo
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AT&T Internet Features
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A couple of days ago, I had guys show up in my yard telling me they were doing a fiber optics installation in the neighborhood for AT&T and that we were supposed to get a paper telling us. We didn't get a paper. No big deal, though, because we already use AT&T and I like fast internet. I'm j
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AT&T Fiber Installation
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Hi, i am new here, is there a possibility to have internet in the car?
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AT&T Internet Plans