I purchased a Netgear LB1120 modem and a pre-paid AT&T SIM card. I have already purchased the 8gb plan. I have logged in to verify that I have data. When I try to go to the wifi I get a message from AT&T saying "It looks like you want to use data but have none available. You may need to add a data p

My father is elderly, fixed income. We'd like to get him off Comcast (very expensive.)  Can we use the ACP funds for him and get the $20 plan (possible add $10/month Mobile Hotspot) to be a reliable internet fee for his home?

Hello, I would like to signup for three WiFi hotspots. I found this page: https://www.att.com/prepaid/mobile-hotspot-tablet/ which lists a $25 per month plan that would involve paying the entire $300 annual amount upfront.  I would like to do that for three hotspots, however, I see no means

Hello - My husband and I are planning to cancel our U-verse service that includes (U-verse cable...not Direct TV) and Internet. I have looked everywhere on the 'myAT&T' mobile app and also gone to att.com/myatt  online.  The online account keeps trying to get me to merge my accounts,

We are traveling to the USA in November. We would like to use our HotSpot Device Velocity (MF923) again. This is still possible after the shutdown of 3 G. Question: can I buy a HotSpot - Data Plan in a local AT&T Store? Or do I have to order this beforehand so that it is also in stock?

I'm not getting near the wifi speed I would expect on a laptop 5 feet from my new BGW210-700 router.  Was getting better on the 5268ac.  See anywhere from 120mb on the high tests right after equipment reboots down to more common 15 to 20mb tests.  I have 15 to 20 devices that can connect.  Laptop, t

How do I connect to the cloud to manage my account??

The walls in my home block a wireless connection between the BGW 320 gateway and devices. Fortunately, I have CAT6 wiring the ends of my home where WiFi connection is spotty so I can add wired extenders. I do have 4-5 year old Netgear Orbi, which I was planning to use instead of the AT&T

Hello I want help. I bought an iPhone from Saudi Arabia, used and locked from the telecom company. Can I pay the contract and unlock the network? How do I know how much is left on it? I don't know how to use the official websiteI don't have any imei

Hi, we will be traveling within the US for two months this year and will need to use computers and cell phones while traveling. Our current plan with AT&T will not provide us with adequate data for our travel.  Is there any option to use my cell phone as a hotspot and purchase additional d

Hello:Is there anyone who might be able to lead me in the right direction regarding a few questions that I am eager to have answered that pertain to Cable Modem Routers? Specifically, I would like to change/replace out the cable modem router that AT&T issued me when they first installed my internet

I just bought my first home in the middle of a major city and since I have been an AT&T customer since 2013 I figured that getting Internet would be easy. WRONG! I called AT&T several times and I kept getting the same response, "AT&T doesn't service my area". The only problem with that is that they

If I buy an AT&T day pass, is that all I need to access the internet via my iPhone and iPad? I don't intend to make any local calls.

I purchased a locked AT&T phone (S9+) so I can have Wi-Fi calling, visual voicemail and some other features that unlocked phones can not have. Can I unlock my phone from AT&T, but keep them features? I won't be leaving AT&T, just unlocking the phone. Thanks,

For the past few days, one of my Smart Extenders only blinks green and shows up offline in Smart Home Manager. I have disconnected both the Gateway and the Extender on several occasions. Hit the WPS button on both following reconnecting to power. I am also having a similar issue with one of my U

I have 1G Fiber (Houston). My equipment is: Pace 5268AC AirTiesW 4971 x3 (2 upstairs and 1 downstairs)--leased for $5/mo I still have drop/dead zones and frequent drops of wifi, particularly upstairs.  I have older 4921 extenders, but i am told that i cannot mix and match extenders. 

I received a new BSW210-700 router to replace my previous one. How do I change the name and password of the new router to the ones we used on the original router?   In the directions it says if I make any changes I have to "ensure that identical changes are made to both radios; otherwise

Learn how to improve your Wi-FI speeds and why your internet is not working like you think it should First, let's try some fast fixes to speed up your Wi-Fi. Restart the modem Clear up the modem environment Turn off devices not in use This clears up the backend process that may be slowing yo

A couple of days ago, I had guys show up in my yard telling me they were doing a fiber optics installation in the neighborhood for AT&T and that we were supposed to get a paper telling us. We didn't get a paper. No big deal, though, because we already use AT&T and I like fast internet. I'm j

Hi, i am new here, is there a possibility to have internet in the car?