I called in today to troubleshoot because my phone internet wasn't working, phone on 5G but only got 2 signal bars and I can't send pictures via text. Still didn't get a answer but after powering off a few times as directed by the rep my voice-mail is gone!!! We people call it say I have never setup

I'm traveling internationally. Before we left the US we put our phones on no roaming, no cellular data, etc.  We have only used wifi (and things like Line and Whatsapp).  My bill includes international charges.  I cannot get a hold of customer service, when we try chat (which I did 1

The wifi signal has become increasingly bad in our setup (devices and wifi tv boxes) and I am thinking about moving to my own router to handle everything with a better signal.  I am well aware that placement, walls, and so on affect the signal so please do not recommend changing the current location

Hello, I was wondering if anyone else is experiencing poor WiFi performance with thier Samsung Galaxy S7 Edge? My phone connects fine, has full WiFi service, everything else in my house that uses WiFi works perfectly fine. However, when I connect my new phone to my WiFi network it get very poor perf

Can you have two different routers in 1 house but has the same carrier For example: in the living room there is 1 Uverse 5268AC router and another same router in my brother's bedroom.

I have run the speed tests, done all of the tips for improving my speed, and it is still in the 6/.7 range. The last tips to try are to add a Wi-Fi extender and/or new modem. I am in a small apartment and do not have any dead spots. Is there an extender that is compatible with this modem? If so

Hello, I currently the the AT&T provided Model: Humax BGW320-500 gateway for fiber. I have purchased AT&T extenders, but still get drops and/or low speeds on some devices. I believe it is because too many devices are connecting to the gateway. I would like to purchase my own modem that isn't

Why did this ultra wide band (UWB) appear in my connection settings today on My Att galaxy 22 ultra

I just switched from Comcast coaxial service to AT&T fiber with a Uverse modem/router. My old AiMesh system had a Comcast modem (no wifi) to which I attached an ASUS wifi router with a few ASUS nodes throughout the house. I will be buying a new Wifi 6E AiMesh system. Is it possible to use the

I'd like to know when you plan on coming out our way? 1705 S. 114th E. Ave., Tulsa, OK 74128.  We are stuck with Cox Internet and are tired of overpaying!!!

We moved and subscribed with AT&T for fiber service (500MBps). The modem is currently installed in my office. I have an eero pro router, TPLINK gigabyte switch, and Synology D220+ NAS. Right now, I have the modem running into the switch, which then routes to my PC and the eero. The NAS is connec

My only internet access is the ATT Unite wi-fi hotspot.  From the first day we got it the Netgear 770S operated flawlessly, no problems.  Then about a year into the 2-year contract this device is no longer viable.  It started with a No Battery error.  I visited the Netgear forums to see if anyone el

To Begin a Speed Test: Prepare your network to get accurate results Delete your browser’s Cache, Cookies, and Temporary Internet Files. To find out how please go here Stop all downloads, streaming, applications, or programs that may be using your Internet connection Use a wired co

Hello I have 2 accounts of hot spots wifi with phone numbers [EDITED] and [EDITED]. I charged my account with 90$ but it still doesnt show that its recharged. My wifi is not working. I bought an add on of 5gb which worked for 1 day.But I need the 100gb I bought for 90$ to be active. Please help. I a

I'm attempting to set up a new router (Asus RT-AX55) to replace the crappy one that AT&T provides. I see that I need to setup an IP Passthrough and have found the instructions online, however when I go to 192.168.1.254 I'm not getting the same looking "screen" that the instructions show. 

Hi- I have pretty high speed internet, but my Zoom connection seems to be hit or miss and I need it for work. I have a wi-fi extender but it does not seem to help unless I keep it plugged into the Arris. Should I get a router to help with the choppy wifi? It is mostly with Zoom where is is a prob

Can you purchase your own modem or do you have to lease from ATT?

When I log into my gateway I can devices connected to the 2.4GHz but nothing is connected to the 5GHz. I have brought multiple devices (iphones, ipads, laptops) within range and direct line of sight with the gateway but nothing registers as being on the faster frequency. The Wifi radio status shows

I own a AT&T 4290 wifi extender that I bought several years ago. I'm thinking of buying another on Ebay. Can I run two simultaneously? If so can they be connected together with ethernet (like backhaul) or just wifi? I'm at a loss on how strong this thing still runs. I'm getting +/-300 Mps upl

In NYC - ATT have set up a mesh of wifi routers to help with phone congestion. When walking, the device will 'seamlessly' change from LTE to Wi-fi (name of network - ATT Carrier) and then as you walk, it moves to another router or back to a tower. comment: first - this transition is not smooth -