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Weak Wi-Fi? You May Be The Cause - Tips & Solutions from the AT&T Community

Learn why your home setup may be the cause of your loss of service and poor Wi-Fi You probably think your cool, super nice desk set is great. You have your wireless printer close by, a minifridge with delicious snacks, your Amazon Echo ready for commands nearby, and maybe even some speakers to play

Questions

 • AT&T Internet Installation

34.1K

5

0

CAN'T CONNECT TO MY HOME WI FI

I HAVE ATT INTERNET IN MY HOME I WANT TO CONNECT MY MOBILE PHONE TO WI FIMY ROUTER ID  DOES NOT COME UP WHEN I TRY TO CONNECT

Questions

 • AT&T Internet Features

535

1

0

0

Poor Wi-Fi - Solutions for Your Internet Experience

Learn the best location for your modem Did you know modem location can affect your Wi-Fi signal? The images below show the difference between a poor Wi-Fi signal and a good Wi-Fi signal    Our Recommendation   Place the modem in a centralized location in your home. Ke

Questions

 • AT&T Internet Installation

30.8K

3

0

0

Arris NVG589 - No connections are available, windows 8.1

was there a recent update to the ARRIS NVG589's software? I ask this because all of a sudden my mothers computer cannot connect to the wifi. I looked at the device manager and it stated that the drivers were bad. So that means they were no longer compatible with the 589? IDK. I tried clearing the dr

Questions

 • AT&T Internet Features

389

2

0

0

AT&T Modem is Randomly Resetting - Solutions & Things to Know

AT&T Service Intermittently Dropping? We have easy fixes!   Has your WI-FI or internet been going in and out? Are you experiencing slow speeds? Are you losing service? We have some helpful tips that should improve your wireless experience. Bad Modem Environment Can Cause:  Slow wired and wireless sp

Questions

 • AT&T Internet Equipment

6K

2

Closed

Static Electricity

Having trouble with your service? Is your TV freezing or your Internet running slow? Having the Gateway placed down on the carpet may be the problem. Take a look!   - ATTU-verseCare

Questions

 • AT&T Internet Equipment

1.2K

1

0

0

iPhone 5 not working with the AT&T 5 GHz service

I come home, turn my Wi-Fi on, and my iPhone 5 connects to the 5 GHz AT&T service. Upon doing so, none of my apps will work. The browser will load, yet it won't load any pages. Same thing with other apps. They will open but not load anything. As soon as I connect it to the regular AT&T service every

Questions

 • AT&T Internet Features

92

1

0

0

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